Do I really have to redownload 1 TB of instruments when I have them all on the external hard drive?

jeremys
jeremys Member Posts: 8 Newcomer

Support is extremely slow, so I am hoping someone here can help.

I have all my instruments (ultimate 12) on an ext drive but cannot get native access to 'see' them on my new machine. I had the application on the drive but saw that I should keep that to default on a video so tried to change back and am getting this:

Can anyone help? Would love to know what the fix is...

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