Kontakt 6 Not Showing in Native Access.

Sen3Paul

I purchased Kontakt 6 Full but I only see player in My Native Access.

Anyone ever come across this?

Thank you

Nico_NI

If you just purchased Kontakt 6, it can take up to a few days to show up in your account.

If nothing's happening, feel free to reach to our support: https://bit.ly/n1install

Blindeddie

Did you refreshing NA? You could also try closing and opening again if you have not done that already!

Nico_NI

If you just purchased Kontakt 6, it can take up to a few days to show up in your account.

If nothing's happening, feel free to reach to our support: https://bit.ly/n1install

Blindeddie

https://community.native-instruments.com/discussion/comment/8049#Comment_8049

I hate to point out an inconsistency with your statement above, but the Purchase page specifically states that "Download Available Immediately". If downloads are not immediately available and there is an expected waiting period, then the purchase page should state that....Just Saying!!!

Nico_NI

https://community.native-instruments.com/discussion/comment/8055#Comment_8055

Most of the orders are processed immediately but it can happen some of them are delayed for technical reasons.

But that's right, the statement on the website should anticipate that.