What should I do if I haven’t received my e-voucher after 48h?

Cvelez

I registered my X1 49 hours ago, haven’t received any email with the e voucher. I’ve checked the spam tray also.

What should I do?

thanks

LostInFoundation

Probably the sad answer is just wait. It seems they have a lot of things to answer to these days, so answers/infos are quite slow.

Did you receive any email at all confirming your registration? Usually the voucher is in those emails.

To be sure, I would also open a ticket (but you‘ll have to wait for an answer to this too). In this way at least you’ll have something in your hands with a date on it if things will go really slow

Cvelez

I haven’t received the confirmation email. The serial number shows in my account but I didn’t receive any email.

Thanks for the answer. I’ll keep on waiting.