Unable to login into my Native ID account on Maschine Plus can't use device

Leoch101 · 2023-04-27T08:55:25+00:00

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Hi guys, i find myself stuck on the login screen on my Maschine plus.. it won't generate a scan code and when I enter my native access ID manually it tells me it can't find my credentials.

Ive bought the device second hand but I managed to do the ownership transfer to my name.

When I bought it a week ago it was working fine although I couldn't login into my account but now it won't go any further than the login screen...

HALP! :)

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Accepted answers

D-One

Verify here that you indeed have a Mas Plus license: https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

Try this system reset trick:

https://community.native-instruments.com/discussion/4172/maschine-plus-stuck-on-startup-screen#latest

If it all fails contact support.

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Leoch101

Hello anybody out there ???

D-One

Verify here that you indeed have a Mas Plus license: https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

Try this system reset trick:

https://community.native-instruments.com/discussion/4172/maschine-plus-stuck-on-startup-screen#latest

If it all fails contact support.

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