cant use Maschine at all / assigned to another account
i am trying to use the maschine mk3, and it does not seem to boot up with shift-channel, i just see the two screens dimly lit with the logo. i had previously had this device assigned to another account and PC which i no longer can access (hacked email), and i am not sure if this is a hardware or software problem. i try to enter the serial into native access and i get an error message. i am basically locked out of the device and i am not sure what to do at all.
Best Answer
-
@poopybaby Any update on the issue? You should contact our registration support here https://bit.ly/NIsupport_RA
0
Answers
-
How did you connect it? Are you relying on USB power or did you use a powersupply to set it up?
Also important: what USB port did you use? USB 3 or 2? Generally speaking you may be better off with 2.
Also... shift-channel isn't required to use it, merely turn it on, load either the VST or stand-alone program and then things should work.
0 -
@poopybaby Any update on the issue? You should contact our registration support here https://bit.ly/NIsupport_RA
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 763 Tech Talks
- 4K Native Access
- 16.3K Komplete
- 2K Komplete General
- 4.3K Komplete Kontrol
- 5.6K Kontakt
- 1.6K Reaktor
- 374 Battery 4
- 833 Guitar Rig & FX
- 424 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.7K Maschine
- 7.2K Traktor
- 7.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators