halion 7 crashing komplete kontrol

ive been using halion 6 in komlete kontrol with no issues ive just updated to halion 7 and now komplete kontrol wont start..as its loading and it scans halion 7 it freezes and then crashes it wont get past it..
is anyone else having same issue?
im on windows 10 pc ..
Best Answer
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@djwaxxy Do the crashes happen in Komplete Kontrol in standalone too? Have you tried resetting Komplete Kontrol's database?
Reinitialize the KOMPLETE KONTROL Database
- In the Windows File Explorer, go to the following location on your computer:
- C: > Users > *Your Username* > AppData > Local > Native Instruments
- Note: The "AppData" folder is hidden. See this article for instructions to access hidden Windows folders.
- Search through the Native Instruments folder at this location to find the KOMPLETE KONTROL folder.
- Delete only the KOMPLETE KONTROL folder found here.
- Note: Deleting other NI product folders could result in unexpected behavior with other applications.
It might be worth checking with Steinberg too, as Jester suggested.
0
Answers
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I updated to H7 and it’s fine for me, tho I have found it likes to crash just switching presets, tho I’d blame Steinberg for that over NI.
0 -
@djwaxxy Do the crashes happen in Komplete Kontrol in standalone too? Have you tried resetting Komplete Kontrol's database?
Reinitialize the KOMPLETE KONTROL Database
- In the Windows File Explorer, go to the following location on your computer:
- C: > Users > *Your Username* > AppData > Local > Native Instruments
- Note: The "AppData" folder is hidden. See this article for instructions to access hidden Windows folders.
- Search through the Native Instruments folder at this location to find the KOMPLETE KONTROL folder.
- Delete only the KOMPLETE KONTROL folder found here.
- Note: Deleting other NI product folders could result in unexpected behavior with other applications.
It might be worth checking with Steinberg too, as Jester suggested.
0 -
thanks ill give this a try sorry late reply ive been sick so not been in studio
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