how to resolve "please grant permission to native access to install dependencies"

Ap1ao

Native Access 2 (3.1.0)

windows 10

The required hardware problems are all fine

Have used NA1 before and have no problems

Jeremy_NI

@Ap1ao Some of these issues were solved with the latest version of Native Access (3.2.0). Are you still experiencing it after the update? Then we'd recommend to contact our specialists here: http://bit.ly/NIsupport_install

Uwe303

Hello,

maybe this helps: https://support.native-instruments.com/hc/en-us/articles/5259695604625-Native-Access-Error-Please-grant-permission-to-NTK-Daemon-to-install-dependencies-

Ap1ao

https://community.native-instruments.com/discussion/comment/53184#Comment_53184

Thank you.But this way i have tried and this can not help.

Uwe303

Have you tried this too? https://support.native-instruments.com/hc/en-us/articles/5706203334161-Native-Access-Freezes-on-Installing-Dependencies-at-Startup

Jeremy_NI

@Ap1ao Some of these issues were solved with the latest version of Native Access (3.2.0). Are you still experiencing it after the update? Then we'd recommend to contact our specialists here: http://bit.ly/NIsupport_install

Joe Ye

meeting same issue, any suggestion to solve this problem????

Jeremy_NI

@Joe Ye Have you checked the 2 articles shared in this thread? If that didn't work out you can contact our support specialists here: http://bit.ly/NIsupport_install

Joe Ye

https://community.native-instruments.com/discussion/comment/93448#Comment_93448

I thought I found out the root cause - I used Chinese characters in the windows account username. Never Do That Again!!!

Anyway, thanks a lot for your support again.

Yang Yo

https://community.native-instruments.com/discussion/comment/94725#Comment_94725

Meet the same problem... I have also used Chinese username. May I ask how you resolved it in the end?

P.S.: Can NI fix this issue officially？

Kaldosh

From what I understood, a new version of NA cannot coexist with the previous NTK Daemon and it is compulsory once new version of NA is installed to reinstall NTK Daemon from the new package

mickeyl

Here on macOS, NA installs the dependencies EVERY SINGLE TIME, no matter whether NA gets updated or not. Surely this is something that could be fixed?