how to resolve "please grant permission to native access to install dependencies"

Ap1ao

Native Access 2 (3.1.0)

windows 10

The required hardware problems are all fine

Have used NA1 before and have no problems

Jeremy_NI

@Ap1ao Some of these issues were solved with the latest version of Native Access (3.2.0). Are you still experiencing it after the update? Then we'd recommend to contact our specialists here: http://bit.ly/NIsupport_install

Uwe303

Hello,

maybe this helps: https://support.native-instruments.com/hc/en-us/articles/5259695604625-Native-Access-Error-Please-grant-permission-to-NTK-Daemon-to-install-dependencies-

Ap1ao

https://community.native-instruments.com/discussion/comment/53184#Comment_53184

Thank you.But this way i have tried and this can not help.

Uwe303

Have you tried this too? https://support.native-instruments.com/hc/en-us/articles/5706203334161-Native-Access-Freezes-on-Installing-Dependencies-at-Startup

Jeremy_NI

@Ap1ao Some of these issues were solved with the latest version of Native Access (3.2.0). Are you still experiencing it after the update? Then we'd recommend to contact our specialists here: http://bit.ly/NIsupport_install

Joe Ye

meeting same issue, any suggestion to solve this problem????

Jeremy_NI

@Joe Ye Have you checked the 2 articles shared in this thread? If that didn't work out you can contact our support specialists here: http://bit.ly/NIsupport_install

Joe Ye

https://community.native-instruments.com/discussion/comment/93448#Comment_93448

I thought I found out the root cause - I used Chinese characters in the windows account username. Never Do That Again!!!

Anyway, thanks a lot for your support again.

Yang Yo

https://community.native-instruments.com/discussion/comment/94725#Comment_94725

Meet the same problem... I have also used Chinese username. May I ask how you resolved it in the end?

P.S.: Can NI fix this issue officially？

Kaldosh

From what I understood, a new version of NA cannot coexist with the previous NTK Daemon and it is compulsory once new version of NA is installed to reinstall NTK Daemon from the new package

mickeyl

Here on macOS, NA installs the dependencies EVERY SINGLE TIME, no matter whether NA gets updated or not. Surely this is something that could be fixed?

Joe Ye

https://community.native-instruments.com/discussion/comment/97834#Comment_97834

quite easy, just create a new account with english name - login that new account and install the software, then you can also use it in your Chinese usename account.

let me know if any further question.

ddg

@Joe Ye

Same problem.

How ever I tried everything in the article. I still don't know why this happened.

U said it may because the Chinese name.Do u mean the window account name?

And how can I fix it?just create a new microsoft account and log in

?

andalassamXX

The new Native Access has disappointed me. The more advanced the software, the more bugs, and the more permissions required. Very troublesome.

Don't let us spend too much time and worry on software, thank you.

Old software cannot install Kontakt and Komplete Start - Irish Harp.

After successful installation, when logging in to the software again, an error message will appear. There are no files on the hard drive and it is empty. I have to reinstall it again, which is a vicious cycle.

ShadyAdy

https://community.native-instruments.com/discussion/comment/97853#Comment_97853

I surely wish NI would create a fix for it. The number times I've had to go through the necessary but fiddly rigmarole of 'fixing' this error message pop-up this year is thoroughly irritating. I simply don't understand why on earth NI cannot factor an NTKDaemon uninstall/reinstall protocol into the update package every time Native Access is updated (which, let's face it, is a fairly regular occurrence).

I don't mind software requiring updates, and in most cases that process is fairly commonplace, and usually tends to be mostly automated, beyond a couple of mouse clicks here or there to confirm/activate the process. But dealing with this added frustration of having to put one's Self-Help IT Support hat on almost every single time NA updates is becoming profoundly tiresome. Sure, it gets that little bit easier every time, thanks to "learning through repetition", but frankly we shouldn't have to keep applying a FIX every other damn month.