how do i change my email so that my purchases are actually sent there?

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ja123
ja123 Member Posts: 1 Member
edited October 2024 in Other Software & Hardware

I already changed my email to my current one via my account settings but when I go to make a purchase and am about to type my payment details my email address shows up as my old one and I can't change it. So if I make a purchase it'll be sent to my old email automatically even though I changed my account's email. PLEASE HELP?!

Best Answer

  • Uwe303
    Uwe303 Moderator Posts: 4,843 mod
    Answer ✓

    Hello,

    i guess only native can help here, maybe @Jeremy_NI know what to dobut you'll have to wait at least until monday.But if i remember correctly and you really need to purchase it now, you can logout and buy it that way - just try it, if you can then enter your mail address you want, if not then don't proceed.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,843 mod
    Answer ✓

    Hello,

    i guess only native can help here, maybe @Jeremy_NI know what to dobut you'll have to wait at least until monday.But if i remember correctly and you really need to purchase it now, you can logout and buy it that way - just try it, if you can then enter your mail address you want, if not then don't proceed.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    The best is to contact my colleagues here: https://bit.ly/NISupport_OP

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