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Visually Impaired and Can't Get Support For Multiple Issues
I've filed several tickets. I've clearly stated that I'm visually impaired and have difficulty with the "chat" and :"automated" support, but when I do so I never receive an email from the support rep, and they close my ticket. I then discover that they've simply written "not enough detail" or something to that effect. And…
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Traktor Pro 3
Hello, I wanted to ask if anyone knows why I cannot install my Traktor Pro 3 software on my PC, it always says installation failed?! Thank you in advance Best regards, Olli P.S. translated by mod - please use only english in this forum, thx
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How do I get the plugins to download from native access?
When I go to download my plugins, it just says "enqueuing" and never goes past that. I have enabled and disabled everything that the articles have told me to. I have restarted my computer and even made a new user to even get Native Access to even download. I have spent 4 days (about 4 hours each day) to try to figure it…
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Session Guitarit Picked Nylon
-- Is it true that session guitarists pick nylon strings, and only reach the high G'? So the 3-4 highest notes are missing?-- Is it true that there are only 4 effects?(normal, muted, flag, tremolo)So basic modern playing techniques like tambora (with sound, without sound...); various golpes (top, edge, side, bridge...);…
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Just purchase Izotope FXEQ and cannot authorize
i just bought Izotope FXEQ this morning. When I try to authorize to pc or ilok it tells me there is no purchase to verify and it will not authorize my install. How do I fix this? I went through the support chatbot on the izotope website but I have not received a reply and it's been a few hours. Any help is much appreciated.
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Licence transfer???
I bought a used MASCHINE mk3 in January 2025 it didn’t fit my workflow and I sold it on eBay and sent it off in Feb 2025. To my Astonishment the licence is locked for 60 days and the buyer is now receiving a BRICK. Who does this? I’ve bought and sold 100’s of pieces of hardware, Akai, Moog, Arturia this is not something…
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Komplete Kontrol not syncing 2-Ways so S-Series mk3 controller in Edit View
I have an S61 Mk3 and an S88 Mk3, both new to me. For the sake of this question I am using either Kontakt and/or Komplete Kontrol in standalone mode on my PC. I am using Windows 11, and all software and firmwares are up to date, including everything in Native Access (I have KK 15 Ultimate) Both the 61 and the 88 are…
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Cremona Ensemble Missing from Collectors Edition 15
Hi, I just purchased Collectors Edition 15. One of the main reasons was for Cremona Ensemble. The solo instruments show up but ensemble is missing from Native Access. Just wondering if anyone can shed light on this.
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Session Guitarists - Sound Presets
Where Sessions Guitars have a "Melody" and "Pattern" versions, how can I copy the Sound Preset from one instrument to the other so I can use the two versions on separate tracks and have them sound the same?
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How do I use BlueCat Patchwork to run Rhythmizer Fusion in Maschine 3?
I’ve loaded Patchwork into maschine 3 and tried loading Fusion into the Pre as well as trying it within the Parallel column separately but no luck. There doesn’t seem to be a clear instruction for this. Apologies if I haven’t scoured this forum and Reddit enough.
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Can I get a refund if I havent downloaded plugin
I bought Session Guitarist: Electric Mint and started downloading the instrument, until I realised that I could upgrade to Kontakt 8 for the same price and receive a £89 voucher with purchase which would allow me to get Session Guitarist: Electric Mint for free. I have put in a request for refund but I got an automated…
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Where are favorites "Stored" - On Hardware, or in Software?
I have an S61 Mk3 and an S88 Mk3, both new to me. For the sake of this question I am using either Kontakt and/or Komplete Kontrol in standalone mode on my PC. I have not installed a DAW yet. I am using Windows 11, and all software and firmwares are up to date, including everything in Native Access (I have KK 15 Ultimate)…
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East Asia (voucher problem)
Questions about East Asia Komplete instrument. https://www.native-instruments.com/en/products/komplete/spotlight-collection/east-asia/ Is it an update? Is it an upgrade? Is it a crossgrade? Is it under EDU license? Is it hardware? Is it an NKS partner product? Is it a product that is part of a special offer? Please answer…
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Chatbot Not Accepting Invoice for Warranty
Is there some other way to contact support? I have 5-days left on a warranty for my S88 MK3 Midi keyboard and the chatbot does not seem to be accepting my invoice. How long has support been taking to get back to people these days? Thanks!
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Received a voucher today, but cart says: "The voucher code 'XXXXXXXX' does not exist."
Hi, I am very happy to have received a voucher today. But after I selected a product, then I entered the voucher code in the shopping cart and the page shows: "The voucher code 'XXXXXXXX' does not exist. Please check the code and try again.“ Can anyone help? 😥 Thanks!
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MR1 Valve Data how to Record into Maschine MK3
When I record from MR1 Valve Data into Maschine mk3, it will only do it for two bars then it stops. How do I make it record longer than 2 bars?
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Making user strum patterns
I'm wondering if anyone else feels this way. I've been a long time user of Native Instruments software. I especially love the guitars. That being said, I think that a nice upgrade to the software would be the ability to create original strum and/or picking patterns. Does anyone know if this has been suggested? If the…
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Battery 4.3.1 safe to install?
Waited quite a while for the update, now seeing several comments about issues with 4.3.1, what's the consensus— is it safe to install and issue free for most of us? Windows 11, Cubase
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KONTROL S 88 MK3 Semitone Transpose. Unit Doesn't Display Which Register You're In?
I can't believe I'm the first to request this… but one thing that I find very strange is that when the 'Transpose - Semitone' function is enabled, it doesn't display on the unit screen where you are (for example +3 semitones or -4 semitones)?! Transposing this keyboard is a simple case of pushing and holding the 'SHIFT'…
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Firmware for S61 stuck in install
Just bought the S61 and I'm updating the firmware from 0.2.7 to 1.9.4 and the yellow box still says Please stand by while your KONTROL S MK3 is being updated and do not disconnect it from the USB. It is still spinning and has been for 10 minutes and the rainbow led lights are sweeping on the keyboard still and the keyboard…
