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CREDIT MEMO what is?
I have asked for return product and i have received a pdf with credit memo… what is? There is no explanation about it. Someone else have had some issue?
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Customer support
I Purchased a Komplete s49 mk3 midi controller from guitar center, apparently it was previously owned then returned. I cant register the license and have no way of contacting previous owner. I Created a ticket a while back and still haven't heard anything from customer support. Is there a phone number where i can reach a…
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Has anyone developed a list of compatible foot pedals for the NI S61 MK3?
Has anyone developed a list of compatible foot pedals for the NI S61 MK3, with an emphasis on portability? I am trying to put together a travel kit. Thanks.
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Have Electric Keys - Diamond & Phoenix _ Is there Crossgrade to new Ivory & Jade ?
Also Tines user. Please help if possible so Ivory and Jade interest can be pursued. 🙏 Thom B
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Battery 4 VST2 missing
I need to manually re-install Battery4. Some of my old project in Cakewalk cannot load battery as I assume its looking for the vst2 Battery 4.dll. Has some of the recent updates taken away vst2? I believe my version is 4.3.1
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Playbox- show chord names?
Is there some way to show the chord names on the chord screen? It shows the note names only.
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Checking compatibility before upgrading MacOS
I'm about to purchase a new MacBook Pro, but I'm checking the compatibility of all my Logic Pro plugins with Sonoma and perhaps Sequoia just to be safe. I found the page that details the compatibility of several NI products here:…
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Super 8
Hi, Just tried loading Super 8 and got a "product not activated' message. Went to Native Access and all appears to be OK. Any clues why I cannot load it. I have Komplete 15 Ultimate and am using latest OS. If I try the buy online button I get a 404 message. Peter
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Favourite NI Synths, UI & theme options
Hey, here’s to the synths, focusing on the UI and workflow. Most favoured (imo). MASSIVE - titles the channel according to preset (as Alchemy does on Logic) MASSIVE X - theme options SUPER 8 - more streamlined accelerated sound editing MASSIVE, title’s the track according to the name of preset, in turn also titles midi…
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Battery 4.31 not showing in Pro Tools
Has anyone had a problem with Battery not showing in Pro Tools and if so, did you find the solution to this problem? Pretty urgent problem……thank you. Kevin
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Refund Request for Duplicate
I purchased Ozone 11 for $59 (update) and also purchased Komplete 15 Standard which also includes Ozone 11 so there was no need to purchase Ozone 11 separately. I have tried unsuccessfully to contact a live person at NI to resolve my issue as the AI assisant is not adequate in addressing my issue. Can anyone recommend a…
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Can I save current set up on Kontrol S61 Mk3 before factory reset?
My MIDI through has simply stopped functioning. I had this problem before, mentioned in an earlier discussion, and the 'answer' resolved as a factory reset. I guess a factory reset will fix it again, but then I'll lose various settings, which is rather annoying. Is there a way to save my current set up before factory reset…
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Export pads content of Maschine 2 in WAV format (from Cubase)
Hello everyone, is there a way to export the content of the pads edited in Maschine 2 directly in WAV format? I should point out that I use Maschine 2 in Plug-in mode in Cubase 14. Example: I import a sample on pad 1, from which I create four other samples that I place on pads 2, 3, 4, and 5. Now I want to export these…
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How to integrate Battery and Machine into my Cubase 14 Environment
Hi Guys, I stopped making music for a long time and now start again with my existing environment. So I recognized that some of my instruments ((Massive, Machine, Battery, Reaktor) exist only as stand-alone programs, not available through CUbase. I tried to reinstall them inside Native Access but was not successfull. How…
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Can't return broken under warranty hardware
Hi So I bought a Z1 Mk2 controller from a local, reputable music shop in Brighton in December (Guitar, Amp & Keyboard, or GAK) and I noticed 10 days ago that there was what looks like a capacitor rolling around in the bottom when I went to play it. I contacted GAK and asked to return it under manufacturer warranty so it…
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Battery 4 reinstall
How do I get Battery 4 to show up in Pro Tools again. I was having major problems and had to reinstall but now it doesn't show in pro tools. Please Help! Kevin Deane
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When Battery4 saves a custom drum set, the user's sample list does not refresh the sample files.
When Battery4 saves a custom drum set, the user's sample list does not refresh the sample files. File → new kit add sample File → Save Kit As... User Kits refreshed the drum set I saved. User Sample did not refresh with new samples, but instead requires me to reload the Battery4 plugin. version：Battery 4.3.1
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Komplete Audio 6 MK1 Main Output (1+2) causing distortion / bitcrushed sound from headphones.
Hello! As stated in the title I'm having a weird issue (only occured recently) where the audio coming out of my headphones is distorted & bitcrushed. It was previously working fine, and occurred for the first time a few weeks ago, seemed to correct itself temporarily, and has happened again. If I switch the output audio in…
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[FIX] LORES – Some Preset Layers Not Working
If you're experiencing issues with certain Lores presets where layers aren’t working, I’ve found a simple workaround. I encountered this issue in the The Woods Are Listening preset, specifically with the first instrument, Cello, when trying to add the Shorts articulation: The issue was that the Shorts articulation wasn’t…
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Error creating license file
Good afternoon, I have a problem, I recently bought the Brainworx digital V3 plugin, and just before the product is activated, the axis goes off like this, the picture is below, I’ve already tried everything, read the instructions on the site, log in to your account there I license everything that is possible on my…
