I paid over $1200 for your apps but they are impossible to install.

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Comments

  • PK The DJ
    PK The DJ Member Posts: 2,755 Expert

    Rather than just ranting, why don't you actually try using the direct downloads?

    If you can download those without issue, then at least that goes some way towards proving your point about NA. If they also fail, then the issue is not with NA.

  • albalyu
    albalyu Member Posts: 11 Member

    I confirm that they are downloaded and installed via a direct link. I downloaded and installed the latest version of Maschine 3.
    But this links' list doesn't have the latest libraries and extensions for Maschine, that is, everything for which I bought the upgrade to KOMPLETE 15 COLLECTORS EDITION.
    Also, many libraries there are not the latest versions.
    And I would be quite happy if NI provided me with direct links to download all these libraries and extensions.
    I paid for everything. Why should I agree to two-thirds?
    Well, for me, NI can no longer be a company whose products I can safely use at concerts.
    In addition, this already happened about a year and a half ago, when I couldn't access NA at all. The spinner was spinning and there was a message something like Loading products. Then, however, they fixed it.

  • albalyu
    albalyu Member Posts: 11 Member
    image.png

    To clarify what I mean: I have 48 notinstalled extensions that I got with the latest upgrade. And I can't install any of them because none of them are in the list of direct links that you so persistently refer to.

  • JesterMgee
    JesterMgee Member Posts: 3,352 Expert
    edited 1:38AM
    https://community.native-instruments.com/discussion/comment/232342#Comment_232342

    Likely due to the number of issues now appearing with either downloads via Native Access or just version issues and the need to roll back. The overall quality of everything is really starting to fall off. There has definitely been a shift in how NI do things over the last 5 years, and it is not with a focus on users that's for sure.

    So i'd like to believe they added it due to user requests, but it is likely due to the failing of the current products and a need to allow previous downloads easier.

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