Traktor A10 and Kontrol X1 mk2 not connecting to mac pro

Floodz
Floodz Member Posts: 5 Newcomer
in Traktor Software & Hardware

Hi, I recently got an m1 macbook and it has the latest sequoia os on it and ive just retired an old 2015 macpro, but nothing is even showing on the new mac, on the audio settings of tp4 its just the laptops core audio and nothing else but a flashing green USB light on the card and when i plug in my x1's they light up and then nothing...im at a loss as everything works on my windows 11 Dell Latitude 5520, so if anyone has any clues as to what's going on you have my thanks

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 873 Expert

    How do you connect your A10 and X1s to your MacBook? As this Book only has USB-C ports you cannot use the original cables. Do you use different cables? USB-C to USB-A adapters? A USB hub? A docking station?

  • Floodz
    Floodz Member Posts: 5 Newcomer

    I bought a powered usbc hub, I also have tried different cables and adapters but nothing shows up, it powers on the devices but still nothing shows, I have even just put one device in with nothing else and it does show, I have powered up the a10 with its own mains power and nothing, but everything works on my 2015 Mac and windows 11 laptops

  • Floodz
    Floodz Member Posts: 5 Newcomer

    Sorry when I put in one device it doesn't show either I meant to say

  • Floodz
    Floodz Member Posts: 5 Newcomer

    And yes I use the original cables into the hub

  • maniacintosh81
    maniacintosh81 Member Posts: 873 Expert
    edited May 14

    USB hubs can cause problems sometimes. I have my M3 Max MacBook Pro connected to a CalDigit TS3 Plus. If I connect my A10 and X1s via this dock they all work with my book (but still on Sonoma).

    Do you use the same hub with your 2015 Mac and Windows machine? If you try using the hub with these computers do the X1s and A10 still work?

    Can you try using a direct USB-C to USB-B cable? Do they work with that?

  • Floodz
    Floodz Member Posts: 5 Newcomer

    Have tried all your suggestions but to no avail, I honestly think it's a Sequoia problem but I've no idea I've let everything native instruments and traktor pro 4 have access to everything but nothing still, I've even done a fresh install of os again but still nothing, just gonna have to keep using Windows as I think Sequoia is the problem

  • maniacintosh81
    maniacintosh81 Member Posts: 873 Expert

    I will try with Sequoia as soon as I am home again. But at least my A10 was recognized on my Mac Studio already running Sequoia. I doubt it is a Sequoia problem. There would be many more reports on the community more than 6 months after Sequoias release.

  • maniacintosh81
    maniacintosh81 Member Posts: 873 Expert

    As promised I connected one of my Kontrol X1 Mk2 and my Audio 10 to my Mac Studio M1 Ultra running macOS Sequoia 15.5. Audio 10 connected directly to one of the front USB-C ports with a DJTT Chroma cable, the X1 Mk2 connected to a USB-A port of my displays USB hub with another DJTT Chroma cable. Worked absolutely flawless without any issues with Traktor Pro 4.2.0 34.

    You have granted Traktor Pro access to microphones in macOS system settings? Do the devices show up in macOS System Profiler in USB section? Can you select your Audio 10 in macOS system settings as system audio output?

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