Tracks disappear

iankoo
iankoo Member Posts: 4 Member
in Traktor Software & Hardware

I'm adding a track (or more) to an empty playlist.

I restart Traktor and there are no tracks on that playlist.

I'm using Traktor 4.1.1 with Sequoia 15.3.2

Have you stumbled upon a similar situation?

Best Answer

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,574 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/217293#Comment_217293

    Sorry but you probably didn't apply some of the previous suggestions…

    You just wrote (and we can see it the screen shot) that your collection is empty…

    So, how is it possible for the playlists to have anything inside, if there is nothing at all in the collection???

    I pointed this out (perhaps with different words) few comments above…

    The starting place to work with Traktor is to create a collection first, not playlists. Everything outside the collection, it simply does not exists for Traktor.

    When you add a music folder in file management, the Traktor becomes aware of this, but still, it does not add automatically anything in the collection! You have to do it either manually (select tracks then —> Add to collection), either by activate the first option below (the one that i have deactivated)

    εικόνα.png

    Once your tracks are inside the collection, the playlists will work too.

Answers

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,574 mod

    Hello,

    Please post a screen shot of that empty list (which i suspect is not an empty standard playlist, but most probably, the preparation list).

    Btw, if you want to keep playlists, you need to create them first.

    Right-click on "Playlists" area and select "Create Playlist"

    εικόνα.png

    Whatever you put in those lists are permanent, unless if you delete it. Which is not the case with the preparation list, if i remember well… (i don't use preparation list for a decade or more)… :-)

  • iankoo
    iankoo Member Posts: 4 Member
    edited March 20

    Hi,

    Thank you for your reply.

    I already did this and it's the same result.

    Screenshot 2025-03-20 at 10.26.12.png

    Screenshot 2025-03-20 at 10.26.21.png Screenshot 2025-03-20 at 10.26.48.png

    And after I restart Traktor:

    Screenshot 2025-03-20 at 10.27.03.png
  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,574 mod
    edited March 20
    https://community.native-instruments.com/discussion/comment/217196#Comment_217196

    I see…

    Are you sure that the selected tracks are added to your collection first, or they are just random tracks you choose?

    Also, is it possible this track you are trying to add, to be on a removable drive?
    Or on a directory that is not declared in the File management?

    Clipboard_03-20-2025_01.png

    Remember, you have to declare at least one folder (or many if you want) as your major music folder, and your music should be inside it.

  • iankoo
    iankoo Member Posts: 4 Member

    All the conditions are met.

    I experience the same issue. :(

    Screenshot 2025-03-20 at 13.53.36.png

    Screenshot 2025-03-20 at 13.54.05.png

    Screenshot 2025-03-20 at 13.54.19.png Screenshot 2025-03-20 at 13.54.46.png
  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,574 mod

    @lord-carlos any idea on this?

  • lord-carlos
    lord-carlos Member Posts: 4,037 Expert

    Odd. At first I thought the collection file does not get saved. But then the playlist would also be gone.

    Try moving or renaming your ~/Documents/Native Instruments/Traktor 4.X.X/folder. That should reset every setting and the whole collection. It looks like you are just starting out anyway.

    I don't know what is wrong, but maybe it helps.

  • iankoo
    iankoo Member Posts: 4 Member

    There's nothing in the collection because I did a fresh install (i did it a couple of times and I'm still experiencing the same issue.

    Do you have any more suggestions?

    Thank you!

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,574 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/217293#Comment_217293

    Sorry but you probably didn't apply some of the previous suggestions…

    You just wrote (and we can see it the screen shot) that your collection is empty…

    So, how is it possible for the playlists to have anything inside, if there is nothing at all in the collection???

    I pointed this out (perhaps with different words) few comments above…

    The starting place to work with Traktor is to create a collection first, not playlists. Everything outside the collection, it simply does not exists for Traktor.

    When you add a music folder in file management, the Traktor becomes aware of this, but still, it does not add automatically anything in the collection! You have to do it either manually (select tracks then —> Add to collection), either by activate the first option below (the one that i have deactivated)

    εικόνα.png

    Once your tracks are inside the collection, the playlists will work too.

  • lord-carlos
    lord-carlos Member Posts: 4,037 Expert

    No sorry.

    Could this be a mac os file permission issue?

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