How do I download all bundled content of my Machine MK3 micro onto my new MacBook air?

Arthur007
Arthur007 Member Posts: 1 Newcomer
in Native Access

Hi community,

Iv logged into my native access account on my new laptop and I can't download complete start.

When I tried to add the serial number of my maschine mikro MK3 to native access, it says 'already registered to another account '.

Is it possible my account was hacked? I don't know why I can't now download the software which I had on my old MacBook air.

Please help me. I understand native instruments nolonger have a phone number or email address which is really unhelpful.

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