Komplete Kontrol is not on NI Access

Aaron Kang Member Posts: 1 Newcomer

November 2024 in Native Access

Hello all,

I've recently purchased Komplete Kontrol 88 MK2 (used)

I've registered my serial number and everything, I just can't download Komplete Kontrol.

It does not appear on NI Access.. Please help!

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Best Answer

• 

  Mert_NI Customer Care Posts: 750 mod

  November 2024 Answer ✓

  https://community.native-instruments.com/discussion/38340/komplete-kontrol-is-not-on-ni-access

  Hello Aaron Kang, can you please create a support ticket or open a chat support using this link below:

  https://bit.ly/NI_support_NA

  So our team can help you to solve that as soon as possible.

  I hope this helps☺️

  0

Answers

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  MgP2804 Member Posts: 18 Member

  November 2024 edited November 2024

  (deleted as you tried to add serial# already. Maybe make a restart of NI Access. It should show up.)

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• 

  MgP2804 Member Posts: 18 Member

  November 2024

  elsewise contact NI support via mail, if serial is maybe still blocked by preowner?

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• 

  Mert_NI Customer Care Posts: 750 mod

  November 2024 Answer ✓

  https://community.native-instruments.com/discussion/38340/komplete-kontrol-is-not-on-ni-access

  Hello Aaron Kang, can you please create a support ticket or open a chat support using this link below:

  https://bit.ly/NI_support_NA

  So our team can help you to solve that as soon as possible.

  I hope this helps☺️

  0

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