libraries don't load

Sonny Member Posts: 19 Member

September 2024 in Native Access

Many of my libraries don't load. Native Access tells me that many of them need repair. However I can't redownload or repair any of them because it tells me that it failed. I suspect that the location of either the "content" Downloads" or Applications" have changed but I don't know what the correct are. If the easiest is to restart the download for the full library I'm happy to redo all of that.

thanks, Shlomo

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Best Answer

Mert_NI Customer Care Posts: 925 mod

September 2024 Answer ✓

Hello Sonny, sorry for the issue.
First of all, can you please make sure that you are using the latest Native Access version downloading it using the link below:
https://www.native-instruments.com/en/specials/native-access-2/?srsltid=AfmBOorH4B5tiJL1ZeZTXUmVMVF8t3V4pqfLnC75AmeNrWDXkbPIMa4f
If this does not help, here is the Knowledge Base Article that can help you with this subject:
Using the Repair / Relocate All Function in Native Access
Please let me know afterwards.
I hope this helps☺️

0

Answers

Mert_NI Customer Care Posts: 925 mod

September 2024 Answer ✓

Hello Sonny, sorry for the issue.
First of all, can you please make sure that you are using the latest Native Access version downloading it using the link below:
https://www.native-instruments.com/en/specials/native-access-2/?srsltid=AfmBOorH4B5tiJL1ZeZTXUmVMVF8t3V4pqfLnC75AmeNrWDXkbPIMa4f
If this does not help, here is the Knowledge Base Article that can help you with this subject:
Using the Repair / Relocate All Function in Native Access
Please let me know afterwards.
I hope this helps☺️

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