Installation Failed, Invalid location

Miniishaunted
Miniishaunted Member Posts: 1 Newcomer
edited October 2024 in Native Access

I was trying to download Shreddage 3 Stratus Free s with a serial code and tried to download it on Native Access but it didnt work and it says "Installation Failed, Invalid location" or Installation failed: review your location prefences". I don't know how to fix, please help.

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 874 mod
    Answer ✓

    Hello Miniishaunted,

    In order to get NA to download the full installer we have to remove the affected products first.PC:

    1. Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
    2. Restart PC and open NA
    3. Install the product(s) from the available section
    4. NA should download and run the full installer of the latest available version now

    Mac:

    1. Navigate to the following location:  Macintosh HD > Library > Preferences >
    2. delete the following file of the affected product: com.native-instruments.product name.plist
    3. restart your computer and open NA
    4. Install the product(s) from the available section
    5. NA should download and run the full installer of the latest available version now

    I hope this helps☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 874 mod
    Answer ✓

    Hello Miniishaunted,

    In order to get NA to download the full installer we have to remove the affected products first.PC:

    1. Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
    2. Restart PC and open NA
    3. Install the product(s) from the available section
    4. NA should download and run the full installer of the latest available version now

    Mac:

    1. Navigate to the following location:  Macintosh HD > Library > Preferences >
    2. delete the following file of the affected product: com.native-instruments.product name.plist
    3. restart your computer and open NA
    4. Install the product(s) from the available section
    5. NA should download and run the full installer of the latest available version now

    I hope this helps☺️

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