Beatport login not working

Hammerhouse77
Hammerhouse77 Member Posts: 6 Newcomer
in Traktor Software & Hardware

Hello all.

I've tried everything to add Beatport streaming to Traktor Pro 3, but nothing seems to work.

Registry editing, downgrading access & software, diff. browsers & cache clearing. Beatport Advanced & Pro subscriptions.

Does it matter whether BP subscription is a Trial or paid?

Is this an issue with Traktor or Beatport api?

Best Answers

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer
    Answer ✓

    Hello.

    Just launched Traktor and both Beatport/Beatsource are suddenly working.

    Didn't see any update since the last time I was testing the API. Although Native Access was updated this morning.

    Could that be the case?

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer
    Answer ✓

    Problem is solved.

    It was my home router that for some reason block the API linking to Beatport account.

    Switching to my cell phone's wifi resolved the issue.

Answers

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 527 mod

    Heyo!

    Which version of Traktor are you using at the moment?

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer

    Hi!

    I'm using the version 3.11.117.

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer
    Answer ✓

    Hello.

    Just launched Traktor and both Beatport/Beatsource are suddenly working.

    Didn't see any update since the last time I was testing the API. Although Native Access was updated this morning.

    Could that be the case?

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 527 mod

    Heyo!

    Interesting, this type of issues sometimes get solved with time and out of nowhere sometimes haha but Im glad to hear that you can log in now.

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer

    Hello again folks.

    Just subscribed to Beatport Pro few days ago. My trial with BP expired some time ago, and as mentioned in earlier post, BP link started to work without action.

    Now I'm facing the same issue. After subscribing, Traktor Pro 3 indicated a license expiration error.

    I uninstalled (removed folders/files) and reinstalled Traktor and now I get this unknown error attached.

    Anyone?

    beatporterror.PNG
  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer

    I was wondering if the root cause of this issue is with Traktor not able to authenticate my subscription.

    I used have the 30-day trial, which worked fine after a pretty similar issue with the API linking. So after the trial, I tried linking my account again in Traktor (and to subscibe to BP Pro) and it seems that the integration between these two is stuck in the license not being active.

  • Hammerhouse77
    Hammerhouse77 Member Posts: 6 Newcomer
    Answer ✓

    Problem is solved.

    It was my home router that for some reason block the API linking to Beatport account.

    Switching to my cell phone's wifi resolved the issue.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 527 mod

    Amazing!

    Thanks for sharing the answer!

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