Missing all product images in Native Access - Mac OS Ventura M1

godamnpablo Member Posts: 24 Member

May 2024 edited October 2024 in Native Access

Can anyone please help me to resolve this issue? its Annoying tbh.. :/

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Best Answer

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  June 2024 Answer ✓

  This can happen if something is blocking NA`s connection to to this url: images.pim.native-instruments.com

  We would recommend to check security and firewall settings and make sure that that url is whitelisted.

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Answers

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  PoorFellow Moderator Posts: 6,685 mod

  May 2024

  https://community.native-instruments.com/discussion/31261/missing-all-product-images-in-native-access-mac-os-ventura-m1

  Try the Product Pictures are Missing in the Komplete Kontrol / Maschine 2 Browser

  Eventually including the Lost Images discussion here
  

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  Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

  June 2024 Answer ✓

  This can happen if something is blocking NA`s connection to to this url: images.pim.native-instruments.com

  We would recommend to check security and firewall settings and make sure that that url is whitelisted.

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