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Refund for 360plus
Hi, i was hoping someone could reach out for help with a refund or clarification for what i was charged for when i re-subbed to 360plus? I hit reactivate and changed my subscription, but when i just looked at my credit statement and it said that i was charged for a full year. When I changed my plan to monthly it gave me a…
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Windows MIDI services rollout
For anyone using Windows and interested in the new MIDI services rollout there's an interesting post from Pete Brown (one of the MS developers on the project) over on the Steinberg forums. As well as a bit of detail on Cubendo there's quite a bit of more general information about implementation and features as well as a…
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Who thought up the download system? Its a big fail
Native Access…downloaded 10GB+ and still don't have a 2.73GB drum lab file. I cannot believe in this day and age, with a company as large as NI, with millions of customers downloading what must be quadrillions of GBs of data, we still have a system that can't pick up where it left off if theres a fail. And there can be ten…
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Microphone not working
ı have installed the driver and ASIO but it seems to have a problem cause my mic does not receive any voices and the led dots that shows input 1 sound level are not showing any lights. I tried with 2 different mics but it didn’t change so there is no problem with my mic can someaone help ?
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Repair KONTROL s61 MK3
Could someone present an adress to repair a KONTROL s61 mk3 in the area of Berlin/Germany, Native is quite uncooperative, unfortunately.
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There was a problem updating the firmware and the device is not working.
Hi everyone! I have a problem :( I tried to update the mk3 and the update failed! How do I restore the software on my Native S 61 mk 3? . . .
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Linux Audio Development Initiative
Hello Native Instruments team. Since the Linux market is growing, and more and more people are using Linux, perhaps someone from Native Instruments should consider checking this out: https://linuxaudio.dev/ Amadeus Paulussen is spearheading the movement, and this page basically covers the reasons why developers should look…
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Synchronisation problems: Actions Strings 2, Empire Breaks and other Kontakt VSTs
There are still synchronisation problems with some Kontakt VSTs. With Session Strings Pro 2, synchronisation deteriorates the longer a note is played. For example, if you record note C in Empire Breaks (with the key held down/long note) (MIDI editor) and then record another note four 1/16 steps later and then record note C…
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How to handle 2 last things to install?
It is almost done, but Previews and Session Strings are trouble makers. Look at the screens. All is done. These two are the problem. What to do?
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USB C CABLE
Hello, Can you tell wich USB-C cable model reference I should use to connet a Komplet Kontrol S88 Mk3 Keyboard to my PC over a 5 metres length ? Tanks
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Problem with Dystopia Diary
The preview does not play the associated sound in some parts. For example, when you select “Air Control”, a completely different sound is played than when you select “Air Control” and play it back. In the preview, you can hear a sound of someone working with a shovel and background noise from a construction site or…
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Unfollow
Hi there, Where can I please adjust my settings so that I no longer receive activity notifications from a specific thread? Thank you in advance! Warm regards
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Sending love and thanks to the folks at Native Instruments!
I'm reflecting on the fact that up until now, I've only been suggesting fixes for product bugs and complaining on the Discussion Page, and I haven't shown enough gratitude to the NI staff. For me, NI's Reaktor is a miraculous tool that reminds me of the excitement I felt when using analog modular synths, as it allowed me…
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Registration failed
Im trying to register my second hand Máschine plus and I already do it in my account and appears there with the correct serial number but when I try it in the hardware keeps showing me registration failed, the maschine has the last update.
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Have others had issues getting a support ticket
I tried a few days ago to contact support. AI told me i would receive a ticket in my email. days later… nope. yes checked spam. tried again today. nope.. email is correct. Any way to contact support?
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Problem launching Traktor Pro 2 on macOS High Sierra
ome time ago I reported an issue with the compatibility of my Traktor Kontrol S4 controller after switching to a newer MacBook Pro. Unfortunately, the controller did not work properly with the new machine, so after a few months I decided to bring my older computer—on which I had always prepared my DJ sets—back into working…
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Workaround for iDrum in current versions of Mac OS and Logic?
As many of us have experienced when we pull up old (or very old 15+ year old tunes in Logic files) many plug-ins (3rd party) do not load and do not exist anymore. I used iDrum a fair bit many years ago for dozens of tracks and rebuilding all those drums is a serious amount of time. Anyone have a possible work around for…
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File location gone. Like, literally gone.
At first, the problem was that it couldn't find the file location only. So i tried to delete all the kontakt 8 player related files as i can so that i can maybe do a clean reinstall since the repair files wont work. I've tried everything. Deleting kontakt 8 with NI Uninstall RegTool_64bit, Reinstalling Native access…
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Licence Transfer
Hi, I thought if you purchased a controller used and provided a copy of the receipt with serial number etc that i could have the software licence key transfered to me. previous owner husband deceased with sold me controller. is this not the case?
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Is it stolen? serial check
Hi, local fellow selling the Traktor Kontroler s4 mk2 for 100.00 cdn. No power cable etc, How can i confirm from serial number that it is not stolen? Im hoping this unit will solve my issue from getting sound from my stereo receiver to my laptop to stream with the mk2 in the middle. Thanks for any input
