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Order Status: In progress after 5 working days
Hello, for 5 working days my order has been in processing and nothing is happening with my express delivery. The order should have arrived within 1-2 working days. But after 5 working days, there is still no response from NI to be seen. I also don't receive any answers to my emails, but they have already received…
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Need to purchase Kontakt 6
Hello all. I bought Kontakt 7, but due to NI's abandoning of "Service Center", and a problem with Kontakt 7, I cannot load my older libraries. As a result, I need to purchase Kontakt 6, which NI won't provide. Can anyone help me? Thank you.
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Not received my products.
I made 2 purchases of Neutron 4 and rx 10 on the 17th of January and now its the 20th and its been over 3 days and I've still not received any emails regarding download instructions and any order confirmation apart from the "Thank you for your interest in our products" email, it says that if I receive nothing in 2 days to…
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DnB mixing tips
Hi all! I've been mixing a lot of music for about 10 years now, but recently started mixing DnB again. A lot of bomb tracks in the genre right now, but the 3-min ones are getting me to a basic level. I've love DnB for a very long time, but I was focused on minimal and techno, for a long time, in which time I didn't really…
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Maschine+ midi learn is a must! Please!!!
I noticed they released a new update, but MIDI learn was not included. Even Cubasis on your phone has MIDI learn, unlike Maschine Plus in standalone mode. Since Maschine Plus is designed for on-the-go and DAWless use, it should support MIDI learn for connected devices without relying on computer software. Please, Native…
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Does the NI Forum Community Culture need a change?
There is no such thing as a perfect recipe for how to moderate online forums. It is not good to allow the "inmates to run the asylum" as they say. But nor is it good to over police and steer the narrative unfairly. And freedom of expression only works when others can/will say things you don't agree with and even don't…
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The License Transfer System Has Been Updated?
I bought a used MK3 on Reverb and it has been weeks and I have not received the License Transfer. The NI website still has chapter and verse about Transfers and I have looked at the relevant information as far as I can tell. It seems fairly straight forward. The Seller initiates the transfer and things go from there.…
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Maschine Software disk incompatible
My Mac and Mirko(Maschine) was water damaged and I bought a used Mirko and Mac. My Mac is IOS Catalina 10.15.7 and I get an error message This package is incompatible with this version of macOS. damaged when I attempt to use the installation disk that came with my original Maschine Mikro. HELP! My water damaged MAC ran…
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Native Access not showing an install option for Quickbooks Pro
So weird the spam that shows up on occasion! Today, several posts about Quickbooks... Anyway.. just went for a brief chuckle with this post. Everybody back to work or fun now!
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Can I exchange my Kontakt7 purchase from yesterday for Komplete 14 Ultimate at an additional cost?
I downloaded Kontakt 7 yesterday and after opening it I realised that I would have preferred to buy the Komplete bundle including Kontakt 7. If I buy the bundle now, would I be refunded the purchase price of the Kontakt 7 player?
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Holiday Voucher issue!!
Is anybody else having issues trying to add the $50 holiday voucher at checkout???
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It's time for some memes!
It's just a joke. Obviously.
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Absynth 5 License For Sale?
Hello all - I have been really interested in purchasing Absynth 5 now that I finally have been able to get back into music but of course found out that it is discontinued now. I am really unsure how or if I can still get it. Is anyone on here willing to sell their license? Or know of a clean method to get it on my computer…
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How to gift someone plugins
Hey guys, I just made an account cause I need some help. I don't have any idea of how these things here work, but I wanna buy a gift for my boyfriend from this website (the full version of some guitars). Is there gonna be a problem if I buy it? cause like he needs to download it and not me? how is that gonna be possible?…
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I am currently unable to view my serial numbers on the NI website
There does not appear to be any support for the website at all or a way to inform them of issues. I am trying to get hold of a serial number for a purchase and that part of the site appears to be down. Any idea when this will be back up?
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KOMPLETE 13 Upgrades for selling
Looking for selling KOMPLETE 13 UPGRADE for KSelect and KOMPLETE 13 ULTIMATE UPGRADE for KOMPLETE.
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Vouchers for cinesamples Tina Guo Acoustic Cello Legato not accepted
Good evening, I have 3 vouchers of 25 euros and I have read all the terms and conditions but I don't understand why they are not accepted on Cinesamples Tina Guo Acoustic Cello Legato and it is not a discounted product. Thank you
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Attention, Native Speakers!
Sorry for the repost, people, I have accidentally posted for Komplete General thread. Disclaimer: This message is not supposed to insult people who speak languages that are different from English language (as I am from Serbia and English is not really the main language in my country), but rather to spread awareness about…
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Credit card doesn't work
I've been trying to buy something for 2 weeks now. Looks like the credit card functionality doesn't work at all. I've sent numerous support emails...and NOTHING, nada. I love the NI products but how on earth could a company not have ANY support?? This is enough for me to find some other type of software tool for composing.…
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Need Help with NI Purchase
How Do I get in Kontakt with someone directly at NI?
