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Why did NI change their logo to AI?
Just curious.
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Problems with Native Instruments support
There does not seem to be any way to contact Native Instruments to register a complaint about their service. I had a hardware issue with my Komplete S88 MKII and sent it to them at the end of October. They received the unit in early November and have had it since that date. I have messaged several times on the support…
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Any objective criticism and discussions of real problems are removed.
Well, this was the final confirmation that Native Instrument does not value its customers. And not ready to discuss “sore spots”
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Why I'm Rejecting Native Instruments Products
Before getting involved with music production products, think carefully. Lack of proper technical support. To submit a support ticket, you have to navigate through a convoluted quest that doesn't match your query. Most problems remain unresolved. No development in the Maschine software. Over the past few years, the only…
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Huge problem to login to Izotope account
Hi, what happen with NI? Cant login to our account, plugin not working because of wrong login details? Reset password, been blocked, no results! We loved Izotope before, right now we need to move over to other great plugins and want money back. Bad! Any idea whats going on?
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Gift cards
Does anyone have any info on why gift cards are not available in the UK? i.e. for what reason? And were they ever? Or, has there been any mention that they will be in the future?
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International Area - Forum French
Hello Where is the French forum ? It's finish ?
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Maschine Plus order not shipped
so i ordered the maschine + days ago and up till now i havent received any email which states that my gear has being shipped or not and its fraustrating to know you cant get anyone to speak to ... when i need the gear for my performance coming weekend.
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How are you using mobile devices for your music?
There was a long thread over in the Maschine forum about; well, I don't know what it was about, but a lot of discussion around iPads. It has be wondering how others are using mobile; either as a primary platform or accessory. For example; I have a few apps on my android phone and iPad. I'll sit and play with Koala on my…
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Favourite DAW with NI
What DAW do you think works best with NI overall. Plugins, hardware, everything. Let me know! (I use FL Studio and works pretty good i think)
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Hybrid Keys issue
Hello, I'm not sure if I'm in the right place but was wondering if there is a kind soul out there who would be able to help me with a slight issue. Im currently trying to upgrade my computer and sound card as its old and not up to date with current specs. Basically im desperate ot finish a track off and for one part im…
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Where did my post go??????? Moderators???
I made a post, then later edited my post, then edited it again to make a word in the title plural, and the forum says it has to be approved?????
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Kontact 6 license for sale
Hello curious if anyone has a Kontact 6 license for sale. If I upgrade to Kontact 7 I am going to have to upgrade Vienna Ensemble Pro along with my operating systems in order to make everything work Thank you John
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Product Order problem
I ordered a Komplete Audio 2 SoundCard almoust a month ago and i still have no answer or email or any kind of detail about my order. I just want some kind of proof that my order is ok! PS: On my NI account it only says "in progress" since i ordered!
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Ticket open but no response
Hi, I hope someone from support here can help me with this. I've got a ticket open, but unfortunately I haven't received a response to my last question and it's been around 2 weeks now. I know it's a very busy time of course, but I hope someone from support here could help me to get an update. Thanks!!
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License transfer taking more than 48 hours
Hi - iv requested a license transfer on Monday - my friend has had my copy of Komplete 10 off me as I no longer make music. He Plans to upgrade during the sale but I havn’t received any confirmation of it being unregistered- can anyone help please as we are worried he will miss the sale if I resubmit the request? thanks
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Order status
I recently made an order (Komplete Standard). The status shows shipped, but I am unable to see the serial number and the product not showing in native access. It has been 5 days now.
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Can the purchased timbre package be downloaded on different computers? can different accounts use th
Can the purchased timbre package be downloaded on different computers? can different accounts use this timbre?
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Cancelling Shipping Order Withing a Few Hours
I ordered the KOMPLETE KONTROL M32 through Native Instruments, but I realized that it was not the product I really wanted. I ordered at 11 pm EST and sent a ticket to return at around 1:30 EST. Will I even be able to cancel the shipping or will I have to wait to return once I get recieve the product?
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Delete Order request
Hello guys, I have ordered a Maschine Mk3 Mikro and after one day I asked the technical support by sending an email if it was possible to cancel the order because I wanted to buy a MK3 in Italy, but the team sent the order invoice and shipping tracking for the mikro just a few hours after the my email. To date I still have…