How can I contact native instruments?

Cuervo13

Q: Translation inserted by Moderator (translation by DeepL)

I've been looking for the phone number for a while and I can't find it.
My father died and I still have his equipment, I would very much like to use it but I can't because it is impossible for me to access his account. I have no idea how to proceed and I understand that the only ones who can help me are the NI technicians. I do not know how to contact them.

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PoorFellow

https://community.native-instruments.com/discussion/29694/how-can-i-contact-native-instruments

Sorry for your loss of your father.

As for the issue at hand then that is an issue that needs to be solved by you contacting N.I. Account Support

Contact N.I. Account Support then explain support the problem and have them help !

But you first have to find out if you want to treat this as a question of having lost access to an account or if you want to treat it essentially as a buy and sell where you have no contact to previous owner.

Ref. 1 : "I Have No Access to My User Account"

Ref. 2 : Quote Matt_NI : All you need to know about License Transfer

PoorFellow

https://community.native-instruments.com/discussion/29694/how-can-i-contact-native-instruments

Sorry for your loss of your father.

As for the issue at hand then that is an issue that needs to be solved by you contacting N.I. Account Support

Contact N.I. Account Support then explain support the problem and have them help !

But you first have to find out if you want to treat this as a question of having lost access to an account or if you want to treat it essentially as a buy and sell where you have no contact to previous owner.

Ref. 1 : "I Have No Access to My User Account"

Ref. 2 : Quote Matt_NI : All you need to know about License Transfer

vanre

Hey buddy thank your for the guide i was also searching for this. Also can you explain how to sync all native instruments?

PoorFellow

https://community.native-instruments.com/discussion/comment/152934#Comment_152934

how to sync all native instruments

Sorry I am not sure what you mean by "sync all native instruments". But if it requires a longer explanation then it would be nice if you could open your own thread in the appropriate sub forum .