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Voucher
What can you use vouchers on? I get an error anytime I try to use one.
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Help with Session Horns Please!
Greetings, Community. My name is Sebastian Perez, and Hiroshi Snow is my stage name. I am a blind musician, and I am currently facing an issue with a library I just purchased called Session Horns. When I load it in Kontakt 7 Player on my PC with Windows 10, I find that it is not accessible with screen readers. The screen…
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Absynth Preset
Hello, I came across an old production of mine in which I used Absynth 1.x with a preset called "fluttering guitar" (or so). Just the mixdown, but I remember for sure it came from that synth. I imported the presets from Absynth 1.0 but it's not there (browsed and listened to all of them). Does any of you guys happen to…
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S61 MK3 Stuck on “Something Went Wrong” – Can't Enter Bootloader – Urgent Help Needed
Hi all — I’m urgently looking for help from NI staff or anyone who’s resolved this: I have a Kontrol S61 MK3 purchased new from GearNuts in December 2023. I attempted the firmware update using the official Native Instruments Firmware Updater on my MacBook Pro M2 Max (Sonoma 14.7.1), and now the keyboard is fully bricked.…
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Dorico Expression Maps for Cremona Quartet
Dorico Pro 6. NI Cremona Quartet. Does anyone have (or know of) a working Expression Map (or even a Playback Template) for Dorico 6, please? TIA… !
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Persistent Payment Error
Looking for some help. Trying to buy Spotlight collection, but I keep getting this payment error, even though none of my information is incorrect and I've tried PayPal. Please help @Jeremy_NI
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Ozone 11 update possible for Komplete 15 collector owners?
I purchased Komplete 15 collectors. It came with Ozone 11 standard. Can I update to Ozone 11 advanced? I dont get that option when shopping in my NI account. Im only offered price of $199.50. Update price listed at $124.50.
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Komplete 15
I need to install the libraries to another drive other than the default drive c:. I chose the other external drive, but the files are still going to the c: How do I place the content on an external drive?
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Can't buy gift cards.
Hi, As I wanted to buy a gift card from , it doesn't seem to add it to the shopping cart and the cart just stays empty. This is the third day I try to buy it. What happened? Is it still available for purchase, and if so, where can I find the correct link? According to the site it is also available in 29€ 49€ 99€ 149€ 199€…
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Time Signatures in Spotlight Collection patterns
Can I create new time signatures in the percussion patterns from the Spotlight Collection libraries? Some come with some midi with odd times and I understand I can put effort into work arounds, but am I missing the easy solution of being able to create a pattern inside Kontakt that is my own time signature?
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Komplete Kontrol s88 won't browse through Kontakt libraries
Hello all. I just recently bought a Komplete Kontrol s88 MIDI keyboard. I connected it to my computer. I was able to get Ableton to recognize the keyboard, and I was able to play sounds with it. One of the features that I was really excited about is that you can browse your Kontakt and Komplete libraries from the keyboard…
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Guide for setting up NKS w/ Arturia midi controller?
Where can I find a guide?
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Streaming on YouTube, Twitch, VR-Chat, using a Mac mini M4, OBS - sunflower is not working
hi all, I want to use my new Mac mini M4 in combination with my S4MK3 for streaming on several platforms like YouTube etc.. I used the tutorial as described on the following page: https://support.native-instruments.com/hc/de/articles/360006980357-Wie-streame-ich-meine-TRAKTOR-Set-auf-YouTube-Live-oder-Twitch I have…
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Issues with brand new s61 keyboard key velocity
Hello, My new s61 keyboard has a problem with only the center C key velocity. It's hitting way harder than any other keys. Even when I transpose the keyboard, it's still the center key hitting harder. I also feel like all of the other keys are hitting lighter than they should. I have to turn on the FIXED VEL for random…
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Vocal Colors user sample disappears on drag and drop
When I drop a .wav or .aif into the Vocal Colors waveform, it just disappears and the sample is set to Empty. This is how it is done in the new features video demonstrating user samples. What am I doing wrong?
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Izotope Neutron and Ozone Question
Hi, I'm a newbie. I just bought Neutron and Ozone. Is the idea that I put Neutron on each individual track, and then, put Neutron (1st) and Ozone (2nd) on the master track? Thanks!
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My new S88 MK3 keeps freezaing up after a few seconds
I'm using my S88 MK3 bus powered using the data cable as the power cable. It worked fine for a few months but now it keeps freezing up. The keys will still work but all knobs and screen will freeze. Does this HAVE to be powered with the original power cable? If so, wont it fry the board with the data transfer cable that…
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Voucher redeem
Hi folks I have a £22 voucher that I have tried to redeem for pro tools factory library that is not on any offer etc.. for £17. When I try to purchase it, it says my voucher is not valid. I am aware that I can only use the voucher for things that are not on offer or discounted etc ( Which is a bit of a bummer because most…
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Has anyone else had issues with buying a product? - Blank Pay & Confirm Page
Hi all. Looks like you can't even enter a CC number. Click on CC and it gives you a red error stating the card has failed before you even enter a card. Could be a system overload from the sale?
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Evolution Series bundles - 'Everything' Bundle inconsistencies, doesnt have all content?
Right now there are 4 bundles from Evolution Series available on sale Everything bundle Mega Bundle World Percussion Bundle Originals Bundle The 'everything' bundle says its "The most comprehensive collection of Evolution Series instruments" and is by far the most expensive bundle, however when you click on it it says it…