-
East Asia (voucher problem)
Questions about East Asia Komplete instrument. https://www.native-instruments.com/en/products/komplete/spotlight-collection/east-asia/ Is it an update? Is it an upgrade? Is it a crossgrade? Is it under EDU license? Is it hardware? Is it an NKS partner product? Is it a product that is part of a special offer? Please answer…
-
Chatbot Not Accepting Invoice for Warranty
Is there some other way to contact support? I have 5-days left on a warranty for my S88 MK3 Midi keyboard and the chatbot does not seem to be accepting my invoice. How long has support been taking to get back to people these days? Thanks!
-
Received a voucher today, but cart says: "The voucher code 'XXXXXXXX' does not exist."
Hi, I am very happy to have received a voucher today. But after I selected a product, then I entered the voucher code in the shopping cart and the page shows: "The voucher code 'XXXXXXXX' does not exist. Please check the code and try again.“ Can anyone help? 😥 Thanks!
-
MR1 Valve Data how to Record into Maschine MK3
When I record from MR1 Valve Data into Maschine mk3, it will only do it for two bars then it stops. How do I make it record longer than 2 bars?
-
Making user strum patterns
I'm wondering if anyone else feels this way. I've been a long time user of Native Instruments software. I especially love the guitars. That being said, I think that a nice upgrade to the software would be the ability to create original strum and/or picking patterns. Does anyone know if this has been suggested? If the…
-
How to get support? Chat agents not answering.
I understand there is no phone support or email support. but chat agents are not answering. I talk to the automated AI agent for a while and then they "escalate" to a human and nobody ever picks up the chat. I purchased duplicate software packages and can't get it fixed. any ideas?
-
KONTROL S 88 MK3 Semitone Transpose. Unit Doesn't Display Which Register You're In?
I can't believe I'm the first to request this… but one thing that I find very strange is that when the 'Transpose - Semitone' function is enabled, it doesn't display on the unit screen where you are (for example +3 semitones or -4 semitones)?! Transposing this keyboard is a simple case of pushing and holding the 'SHIFT'…
-
Firmware for S61 stuck in install
Just bought the S61 and I'm updating the firmware from 0.2.7 to 1.9.4 and the yellow box still says Please stand by while your KONTROL S MK3 is being updated and do not disconnect it from the USB. It is still spinning and has been for 10 minutes and the rainbow led lights are sweeping on the keyboard still and the keyboard…
-
Maschine+ Loading Failures
I'm new to Maschine+ and I'm having a hard time loading sound packs from my Komplete 15 Collectors package. Which sounds are available. I'm getting error after error attempting to load sounds. Frustrating
-
Why is there no special offer for hardware for Komplete Ultimate+ Customers?
I wonder why I never saw any offers for very good customers of NI Software Products, like "Komplete users" are. It its only the other way round with e.g.: Summer sale: Get additional free software with a hardware deal. Is there no support or benefit for us reliable NI users?
-
komplete s88 mk3 driver not listed in update windows 10
I haven't heard from NI for four days and have s88 mk3 not working. Screen is white with no logo, message or anything and no lights come on. The cable is not the issue as when on it populates in the device manager. When I go to update driver there is no Komplete MK3 driver only Machine MK3. NI support site has no driver…
-
Do any had any problem in the 360 subscription payment ?
For the summer of sound I tried to subscribe to 360 pro but even though my screen indicate I paid successfully and that I received the confirmation from my bank no action was possible when clicking ont he continue button. I tried to repeat the operation and with other subscription like 360 plus but I was still stuck in…
-
I need to reset the Headphone potentiometer on my Komplete Audio 2
Hello! I have a problem with my Komplete Audio 2. The Headphone volume potentiometer is only activating one side of the headset, I probably have to replace this potentiometer, I would like to know the exact reference of the potentiometer so I can replace it. I attached a picture of a similar potentiometer model that I…
-
why wont my 360 subscription work
I am trying to purchase the native 360 pro, but when i input information and press enter, it only loads and stays at the purchase page,
-
picked acoustic 1.0.0
I'm late to this, but i thought I'd get help from you. So I have Kontakt 6.8 and unfortunately I can't upgrade to 7 at the moment because of O.S limitations. I just bought picked acoustic and i found the link to the old version 1.0.0, however when i open the drive it says 1.1.0 which isn't working on my kontakt. So does…
-
Any Controller Keyboard with integrated audio interface and NI Integration available?
Hi there, does anybody know if there is a Controller Keyboard with integrated audio interface and NI Integration available?
-
What to do when getting a new computer
I am getting a new computer and need to know what I need to do so not to lose license. I have Komplete Ultimate 11 and 15 installed on external hard drive, but I believe the actual Komplete Kontrol software launches from c drive and needs to be installed there. I would like to know all this prior to disconnecting my old…
-
Do priced for Australia include GST?
I've looked for a search feature in these forums, but could not find one. ALso, the Chat featire is not loaded at all right now, so sorry for this question. I'm about to checkout on a big order here in AUD for delivery to Australia, and there's a warning in the checkout that I must pay GST (an additional 10%). For…
-
Are the new MPC expansions missing anything compared to the Maschine versions?
I have both a Maschine and an MPC. I've seen some of the expansions now being offered for MPCs. Are they missing things? Is it just the drums? Any instrument sounds carry over? I own Komplete 14 CE. I'm debating whether to buy the expansions again for MPC or get KitMaker and convert them. I'm just curious if one way would…
-
Cabinet
Can I connect a cabinet to Kontrol Audio 2? Thank you translated by mod
