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Refund
I purchased a product as a mistake (I already own it). I have tried to get support through my Order History, but that doesn’t seem to work. How do I get in touch with support? Also, I can’t find a better category on this forum than this one, sorry for that!
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Buffer underruns with Komplete Audio 6 MK1
For a while now I've been having a lot of trouble with my Komplete Audio 6 MK1 audio interface. For years it worked perfectly fine. I usually had it set to 48kHz with 96 samples process buffer and never had any issues whatsoever with underruns or glitches. Now it's impossible to use with any settings. Even running a single…
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Flowers, Gratitude & Kudos for NI x MPC!!!
Its been a long time since I’ve posted here but I had to pull up to drop off a truckload of flowers to NI for their recent partnership with Akai. A few years ago, I grabbed a MPC Live 2 due to what I felt was early abandonment of a few NI products that I really really loved and just the general direction of things at the…
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Why Can't I see Battery Controls in KK
Hi all, So I've had Komplete 14 for a while now but just recently picked up an S88 MKII (mainly for the piano players who visit the studio) but have been exploring KK a little. However, when I load a Battery patch in KK I can only see half of the interface for some reason? I can't see any of the controls for the individual…
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Purchased and downloaded session bass jam bass and wont load
Can anyone assist, all my other Instruments load but this one.
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Session Guitar Mint won't show up in Logic
Hi all, So, I purchased Session Guitar Mint, followed the download instructions through Native Access, then loaded up a session in Logic Pro, only to find that Session Guitar Mint was nowhere to be seen. Not in an the AU generators, not in my Kontakt player, nowhere. I tried to locate the component file, and it was nowhere…
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series number
I bought it second-hand and the serial number was already in the registration. Can you help me with a new serial number please?. I have an old serial number from the bottom of the keys, I bought them at a flea market. Unfortunately, I can't find the previous owner, are you able to offer me a license please?
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Installation issues
I have just purchased Battery 4 unfrotunately it failing to install saying I need to grant full access to the system I did and followed all the instruction still No change
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How do I get my OUTPUT Plugins to show up in NI Access? (Already activated, this is a New computer)
Hi, my OUTPUT Plugins show on my online account and they are already downloaded on my computer via OUTPUT HUB. I tried adding the serial to NI ACCESS however it just says that the serial is already registered. I read an article about email adresses and that it must be the same email on my NI Account to what the Plugins was…
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Session Guitarist best suited to Blues ?
Hello everybody, I'm looking for the version of Guitar Session that's best suited to Blues because I want to build backing tracks to accompany myself on the acoustic piano. I've already bought Electric Mint (probably because I owned a Stratocaster when I was younger), but I don't find it very easy to adapt riffs and sounds…
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Cant change notes in Mysteria
I cant change the pitch of any patch in Mysteria - changing notes on keyboard has no effect. I'm using Kontakt 7 with NI S88 Kontrol keyboard, MBP Sequoia 15. Anyone have any ideas? Thanks
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Using Komplete Audio 2 Stereo outputs as instrument input?
Hi all, I want to record/jam with a couple of friends and to keep the sound low. So I plug my guitar into the Komplete Audio 2 interface into a laptop running Guitar Rig Pro 7. From there, I take the stereo outputs from Komplete and plug them as inputs into my Rodecaster Pro II interface. If you're not familiar with it,…
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Product Portal says "Installed and Authorized" - Computer says otherwise
Hello - I ran a search for the problem I'm having and found a similar question from last November, but the questioner wasn't having quite the same issue I'm having and so I think it's fair I post this new question. Nearly five hours ago I purchased the iZotope Music Production Suite 7, followed the install/authorize…
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Issues with Komplete Audio 2
Dear NI community, Basti from Germany here. I've been using the komplete audio 2 interface for a long time now and it served me well for many years. Unfortunately, the second chanel suddenly stopped working. When I for example select it in guitar rig or in my daw, an intense amound of noise comes up, even when nothing is…
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CREDIT MEMO what is?
I have asked for return product and i have received a pdf with credit memo… what is? There is no explanation about it. Someone else have had some issue?
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Customer support
I Purchased a Komplete s49 mk3 midi controller from guitar center, apparently it was previously owned then returned. I cant register the license and have no way of contacting previous owner. I Created a ticket a while back and still haven't heard anything from customer support. Is there a phone number where i can reach a…
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Has anyone developed a list of compatible foot pedals for the NI S61 MK3?
Has anyone developed a list of compatible foot pedals for the NI S61 MK3, with an emphasis on portability? I am trying to put together a travel kit. Thanks.
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Have Electric Keys - Diamond & Phoenix _ Is there Crossgrade to new Ivory & Jade ?
Also Tines user. Please help if possible so Ivory and Jade interest can be pursued. 🙏 Thom B
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Battery 4 VST2 missing
I need to manually re-install Battery4. Some of my old project in Cakewalk cannot load battery as I assume its looking for the vst2 Battery 4.dll. Has some of the recent updates taken away vst2? I believe my version is 4.3.1
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Playbox- show chord names?
Is there some way to show the chord names on the chord screen? It shows the note names only.
