Why my foucher code does not work when I try to buy

I am trying to buy the Symphony Series Collection (Download) and when I apply my voucher code it tells me"

The voucher code 'XXXXXXX' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance.

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Well, as the message says, please contact support here: https://bit.ly/NI_Support_All My colleagues will have all the tools to assist you.

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Well, as the message says, please contact support here: https://bit.ly/NI_Support_All My colleagues will have all the tools to assist you.

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