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Support problem
I having a nightmare trying to contact support, the only way i can see is to use the live chat, but whenever i use it i get no reply or anything, not even an automated one or bot. I have no idea what is going on and i am hoping someone can help
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I recently changed hard drive on my PC, But this has now appeared in Native Access.
Look at some of the Abbey Road Icons in the pic, on 60s, 70s, 80s and modern drummers have a duplicate one next to them which has a slightly different name which N.A. is asking me to locate. Everything works ok and there are no renamed versions on my hard drive, but can anyone please help me to get rid of these renamed…
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TIPS
I mostley use 432.0812hz Precise temperament tuning instead of 440hz western equal tuning. Kontakt makes this easy for me since I can just paste my tuinng information in a tab in the Script editor.
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Multiple issues.
#1 Workaround: https://support.native-instruments.com/hc/en-us/articles/13712583860125-Native-Access-Error-Please-grant-permission-to-Native-Access-to-install-dependencies Provides a dead link for Windows. :) #2 De-installing and re-installing didn't fix the issue. #3 Trying to write the support nowadays is… baffling. I…
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Native Access User Data Preferences
Why does this top right notice slide in upon launch covering the important top update links? Then, why does it say I am sharing user data when I have had sharing user data turned off for months? Does no-one see these things in testing? Am I sharing user data or am I not?
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Got new PC. Tried to install NA so I can access Guitar Rig Pro. What in the actual hell?
All I get is this NKTDaemon B.S I have never seen a piece of software so broken before in my life. All these back door fixes and uninstallers. It's absolute B.S. Nothing works. Absolutely nothing. When the hell will we get a working piece of software. This NKTDaemon thing is STILL showing up in my services.msc after…
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Native Access error when launched
Hi all, I hope to find a solution for the following problem. When I launch the Native Access (last version, just uninstalled and reinstalled), I get this error message Does anybody know how to solve this issue ? Thanks Roberto
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UJAM Bundle
I bought the UJAM bundle, the one for $199. Why do I still have to buy certain plug-ins when I bought the whole bundle and why are there still trials for some plug-ins?
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Download issues
In Native Access I get the message "download failed" over and over again. Tried several times over a few days. I am on Mac 14.6.1. Please advise.
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Instalation confusion
Hi, I have bought Native percussionist and the music production suit. Percussionist works fine. Not sure where anything in the suite has ended up as it's not showing in the native access folder and the ones that were like izotope which i did install were coming up in Ableton but are now not. Meanwhile my C drive is nearly…
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How do I fix NI?
Can I completely delete and re-install NI on Mac OS (Sonoma)? Or if you could please tell me what folders I'm supposed to pick to relocate and repair I don't know if I have light or dark, so I can't tell from any of the support documents what it is I'm supposed to be doing. I put them in shared, it says it's invalid. If I…
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I keep having download issues with Native Access (Mac OS Sonoma)
I have been trying for days now to get these apps to update, and I keep getting the same error message "unable to truncate existing file" etc. I've done all the steps I can find on the support community but still nothing's working. Even when I reset the everything to the default settings, still having the same issue. Mac…
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How to relocate a library when Repair/Relocate is no longer available?
I switched computer and when relocating some libraries I picked the wrong folder. It got accepted, and the libraries says "Installed" in NA, but Kontakt Player can´t find them. The ones relocated to correct folder show up as expected. Ideally, I´d like to relocate the ones I put in the wrong place, but my only options are…
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Native Access Error: "Please grant permission to NTK Daemon to install dependencies
I’ve taken all the steps explained 3x to grant permission. & after I’ve do so, it still says to grant access…I’ve deleted the plist required. I input the “sudo” command required in the terminal and still I keep getting the same error…& now maschine will only run in trial asking me to buy again or download. I have no access…
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problem downloading Berlin Woodwinds update 3.07
I've tried a couple o times over the last two days to update my Berlin Woodwinds, and each time the download fails, and when I retry, Native Access simply says that "X minutes remaining" and nothing happens. When I restart and try again the same thing occurs. I finally have tried to do a reinstall, and that also failed.…
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Majestica professional is failing to download.
"Download Failed" Then it goes to "Queued" Everything else from 8Dio downloaded. This from the $199 Bundle. Any ideas?
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Installation Failed:
I get this error - "Installation Failed: You may need to grant fulldisk access to Native Access and the DaemonFollow these steps and try again. If the issue persists, please contact support." Full disk access has been granted since forever. Install paths are correct. I had 32 updates, the last 13 failed. Tried support but…
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Komplete 14 ultimate is downloaded to ext harddrive but still only showing some pack
My native access says everything is installed fully but as soon as I open kontakt or Komplete kontrol either in a daw or stand alone i only have a portion of my Komplete 14 ultimate packs showing.
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Native Access Update failed
I cannot open Native Access, it sticks on the "Self-Update" page, and that's it. I realize I'm stuck on Windows 7. But my question: I have 15 as of yet unactivated products from ProjectSAM. Costed thousands of francs. They ALL officially work on Windows 7 (that's why I bought them). But I can't use ANY of them, because I…
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Loading products, cant install
I cant install native access on windows 10, i only come to a loading products page. Ive tried reinstalling, restarting my pc etc.