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Kithara Update
I logged into Native Access to find that I needed to update my Kithara instrument and got the error message"Download Failed". I've tried everything from refreshing to reinstalling Native Access to no avail. All of my other updates work perfectly. What can I do???
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Why does my Native Access still not work properly?
See my request for help logged months earlier…. (now signed off as "answered")
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Account been hacked
Native access is not recognising my email or password, when asked to reset my password; I do not get the notification. I've to log on the website and it states that my account does not exist
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Why won't Native Access install Komplete Kontrol
Hello! ive been having trouble getting komplete Kontrol to install. when i open NA. it shows that the Komplete Kontrol app needs to be repaired, tried it a couple times and it just hangs on install, some times for hours. I have uninstalled KK app and all other paths and folders for KK, when i reboot and try to install…
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Can't repair a product!
Hello, unfortunately at the moment I can only access my iMac desktop as a guest. Some of the products on my Native Access need repair. When asked to relocate them, I choose their location and then I get a success message, however when I press Repair again it goes back to not working. If anybody knows how to fix this I…
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Updates stuck on 1 minute
Updates are stuck on 1 minute, I'm having to uninstall then re-install to sort the problem. Also when I update on another Mac the update insists on re-loading all the samples which takes hours in some cases.
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Problem installing a 3rd party library into Kontakt7
I properly installed and registered a 3rd Party Library into Native Access 2. It appears there as installed. I cannot, however, find it when I open up Kontakt 7 Does anyone have a solution? Thanks in advance for your help.
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Issues with Plugin Installation via Native Access
I am experiencing issues with installing my plugins through Native Access. I recently purchased a new computer, a MacBook Pro M3 Pro. On my previous computer (Windows), I had Komplete 11 Ultimate installed, along with Komplete Kontrol for my S-Series keyboard. Now, I am attempting to install Native Instruments on my…
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How to activate 32bit products?
Hello there. I have an old version of Komplete (6) and Kore2. All products were successfully authorized on my 32bit PC until I've changed my hardware configuration, so now I need to run the authorization process again. The problem is that the old service center isn't working (it keeps on saying there is no internet…
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I have updates that are already installed that say I need. To update.
Please look at my screen shots. These remain on my Native Access even though they have already been installed? How do I remove them from my Native Access Downloads.? They keep adding up. As you can see some of the updates have zero to 528k. All these Expansions are loaded and working perfectly in my Machine 2, without any…
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NI libraries installation on second computer
I need to install most of NI libraries on my second computer when I'm out from my studio. Is it possible not to download NI libraries via Native Access but just connect external SSD with same libraries to my second computer (notebook)?
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Native Access Content Removal
Hi Everyone, I signed up to a free month of the Native Instruments Subscription. the items that where part of it are still displaying in Native Access, how can I get them removed as I want to do a fresh install of everything without the subscription items installing. Many Thanks, Mike
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Native Access: Download failed when trying to update/reinstall items in native access
Hey! I've recently tried to get all my NI sounds (77 items) installed on an external SSD. I've moved the content location in preferences to said SSD. Theres a few plugins/items missing, and when i try to download/reinstall my products in native access I get the 'Download Failed' exclamation warning thingy. Tried many…
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Cannot install some products.
Hello, I cannot install some products. I've followed the steps suggested by the pop up, but to no avail. I'm attaching screenshots of the error that shows and my hard drive permissions. Thank you!
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Native Access - Exclamation mark
Hi, I bought native instruments collectors edition, I bought an external hard drive and installed the collectors edition but I didn’t notice the external hard drive was in the EXFAT format. Then I was told to change the format into APFS then I deleted every thing and formatted to APFS for my MacBook Pro But I have this…
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The new NA won't even fully install on my M2 Mac.
I tried several times to install the new NA on my Mac and every time it says it's installing but it never finishes.
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How to get missing products to show on Native Access?
just bought Komplete 15 and started downloading the plugins and samples. then i paused it and restarted my pc and now my Native Access doesnt show any products besides Controller Editor, Kontakt 6 Player, Kontakt 7 Plater, Kontakt 8 and Reaktor 6. Im really stressed out since i googled it and tried deleting the XML file…
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Download Saffron from Native Access does not start ...
Hello, I have purchased the new Scene - Saffron plugin. I can see it in may Native Access account. BUT when I press the button "install" nothing happens … The message is "Calculating time remaining" - an endless calculating … and no download begins … And yes, I have deactivated all filters and security settings. Important…
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Activating Battery 3 or older NI software
My hard drive crashed and I'm reinstalling all my music software. It seems like I can't activate a few of my older NI plugins anymore despite them being fully compatible with my computer and Windows 10 (my system is identical minus my hard drive). For some odd reason Kontakt 4 activated automatically through (now defunct)…
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Native Access New Expansion Updates - October 9, 2024
I just got hit with 9 Expansion Updates? I am running Kk/Machine on Sonoma Mac 14. Everything is working great, so I am hesitant to do updates.just because they are being put on my Komplete Access 2. I do major updates like on Komplete Kontrol and kontakt 7. Normally, I receive 2 or 3 updates at a time. Nine Expansions,…