Unable to update Kontakt Factory Library 2

henrym

Hey guys,

I tried to update 38.65 GB big library but even after running it over night it still showed 20 hours to update 😮

So I guess something is wrong or I´m missing something.

Any ideas? Maybe it´s for Kontakt 8 exclusively?

Mert_NI

https://community.native-instruments.com/discussion/comment/186644#Comment_186644

Hello henrym, have you tried the steps in this Knowledge Base Article below:

My Native Access Downloads Are Taking Too Long

These steps should help you for the slow downloading speed. If this does not help either, please create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that as soon as possible.

I hope this helps☺️

Uwe303

Hello,

have you tried again and succeeded?

Jeremy_NI

Hey there, this latest update of the Kontakt Factory Library does not break compatibility with Kontakt 7.

You didn't mention your operating system. Have you tried to restart your computer?

If it's on Windows you can try the following: Fixing Software Update Installation Issues (Windows)

henrym

Oh, sorry.

I´m on Mac Studio M2, 64 Gb RAM, Sonoma.

I tried it over and over again with no success…

Mert_NI

https://community.native-instruments.com/discussion/comment/186644#Comment_186644

Hello henrym, have you tried the steps in this Knowledge Base Article below:

My Native Access Downloads Are Taking Too Long

These steps should help you for the slow downloading speed. If this does not help either, please create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that as soon as possible.

I hope this helps☺️

Uwe303

Also have you tried this:

https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac#:~:text=Open%20your%20Mac's%20System%20Preferences,the%20list%20and%20are%20activated.

henrym

I'm applying the things I learned from the Knoledgebase link and from @Uwe303 ´s link.

I´ll keep you informed!

henrym

Ok, guys, finally adjusting the system settings according to your hints and tipps the update finally succeeded.

Thank you very much, guys!