Download and Installtion of Kontakt 8 does not work

Andi Oriva

Download und Installation von Kontakt 8 funktioniert nicht,

ich versuche seit 2 Tagen mein Kontakt 8 über Native Access zu installieren, Habe Seriennummer eingegeben, Nicht`s funktioniert. Was kann ich tun. Wie komme ich an Support.

Download and installation of Kontakt 8 does not work,
I have been trying for 2 days to install my Kontakt 8 via Native Access, I have entered the serial number, but nothing works. What can I do? How can I get support.

Mert_NI

https://community.native-instruments.com/discussion/37742/download-and-installtion-of-kontakt-8-does-not-work

Hello Andi Oriva, answer of PoorFellow looks like a good suggestion in this case.

As we will need detailed description of the issue and when/how this is happening, taking a closer look on the case individually might be helpful and for that you will need to contact the support as PoorFellow said.

However, before that, you can try to download the Kontakt 8 using this direct download link below:

https://drive.google.com/file/d/13TGI9kkeD8DK3Mff6m4cRE4FuYXvrKua/view?usp=drive_link

And this can help you to install your Kontakt 8 on your Windows Computer.

If the issue persists, please create a support ticket or open a chat support(sending a screenshot of the issue can be helpful for our agents) using this link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that as soon as possible.

I hope this helps☺️

PoorFellow

https://community.native-instruments.com/discussion/37742/download-and-installtion-of-kontakt-8-does-not-work

Are you using latest version of Native Access for your OS (Windows ?)

If problem persists then contact N.I. Native Access and Installation Support .

At the page N.I.Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in,then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't, that ought to bring you on to either chat with human or open a ticket. There has been introduced chat support for Native Access assistance (at least daytime on normal work days)

(You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Also check the new KB article on How to get support through the link here

Mert_NI

https://community.native-instruments.com/discussion/37742/download-and-installtion-of-kontakt-8-does-not-work

Hello Andi Oriva, answer of PoorFellow looks like a good suggestion in this case.

As we will need detailed description of the issue and when/how this is happening, taking a closer look on the case individually might be helpful and for that you will need to contact the support as PoorFellow said.

However, before that, you can try to download the Kontakt 8 using this direct download link below:

https://drive.google.com/file/d/13TGI9kkeD8DK3Mff6m4cRE4FuYXvrKua/view?usp=drive_link

And this can help you to install your Kontakt 8 on your Windows Computer.

If the issue persists, please create a support ticket or open a chat support(sending a screenshot of the issue can be helpful for our agents) using this link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that as soon as possible.

I hope this helps☺️