Website list of updates ? (N.A. login problem)

ALDREAD

https://community.native-instruments.com/discussion/comment/209115#Comment_209115

I’m on Mac mini m2 , somona , occasionally it asks me to log in again , what I do is quit and open it again and it logs me in correctly, on the old version of NA (2.0) it always asked me to log in

songman

Hello all, I guess the enclosed screenshot says it all.

Screenshot 2025-02-06 at 16.36.38.png

By the way, thanks to all for helping!

songman

https://community.native-instruments.com/discussion/comment/209407#Comment_209407

That would be very good Jeremy. You know that complaints have been many. If I might also give some advice: please see to it that names are unique, exist and are the same at every turn. It does not help to call something help center if it does not exist or cannot be found. Please look at the enclosed screenshot. I was logged in, no "help center" so I clicked support, no button for "need any help" nor "contact support", I then clicked native access, still no buttons, etc… This should not happen. Using the same names for the same item at every turn and making the system linear and logical instead of side-jumps everywhere should avoid this.

songman

Forgotten screenshot

Screenshot 2025-02-06 at 17.09.34.png

ALDREAD

https://community.native-instruments.com/discussion/comment/209435#Comment_209435

that’s incorrect info , it definitely stores my login details , and you don’t need to tell it to remember them it should do that automatically

Open Mac settings and go to privacy and security, I know youve checked full disk access and local network

try automation is there a com.native-instruments.native access listing in there , click on the arrow to see if system events is checked

also check under general / login items and extensions

Jeremy_NI

https://community.native-instruments.com/discussion/comment/209435#Comment_209435

I looked in the ticket, it seems it's a misunderstanding. My colleague did not understand that you had to log in to Native Access every time you want to open Native Access, I've put a note to him, he should get back to you and transfer the case to a Native Access specialist. You could have stayed in the chat and ask for more information, it would have been faster than reporting back here.

Sunborn

https://community.native-instruments.com/discussion/comment/209450#Comment_209450

Same here.

I am constantly logged-in on Native Access, since last May or June (at least!)

That's why i mentioned the possible cookie solution, on the previous page.

There should be a specific file where NA keeps the login info. I will search my system and will reply back

Jeremy_NI

@Mert_NI Maybe you have some tips to share on this?

songman

https://community.native-instruments.com/discussion/comment/209450#Comment_209450

There is no com.native-instruments.native access listing in automation, and I do not seem able to add or remove anything there. The only app there is Onyx.

ALDREAD

https://community.native-instruments.com/discussion/comment/209485#Comment_209485

ok tbf I’m not sure what automation is for , I just noticed that , in mine I have NA and maschine 2 , vlc and terminal. VLC check box is for music .

songman

Onyx is a free maintenance app.

ALDREAD

https://community.native-instruments.com/discussion/comment/209496#Comment_209496

yeah I’ve got it installed on my other Mac , mainly for scheduling, as Apple removed that from Mac OS

I meant I’m not sure what the automation thing is actually for

songman

I see, well neither do I 😀