Hi everyone,
Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions!
If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products.
However, not all products are supported. Examples include Applications, Plugins, and some other vendors/partners. For this, you'll get a different option ("How to Uninstall").
When you open, you'll get a built-in version of the existing Knowledge Base article on uninstalling your products. It comes in the form of a clickable list of directories, that locate your installed products based on where you've explicitly had them installed, based on your File Location preferences. Following this guide and opening up the folder locations should allow you to confidently remove all of your products' associated files from your device. The guide also comes in 6 languages.
For Windows users, this will be slightly different. Most products already are supported with an uninstaller, so it will inform you to uninstall via the "Add or Remove Programs" menu instead.
Please bear in mind that as mentioned in my previous post, this feature is only available for users running MacOS X 11+ and Windows 10+.
While we understand that ideally we release uninstall support for all products, our product catalog is set up in very different ways, and thus it would've taken a lot more time to do so. For most users the current iteration should support around 80% of Native Access' available catalog already. We still intend to continue rolling out support for uninstalling the remaining products down the line, though we'll now be pivoting to finalising the release that contains a major overhaul to our underlying download functionality.
We look forward to hearing your feedback on the feature! Happy uninstalling!
