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Kontrol S61Mk3 not connecting midi inputs to kontakt7 or studio one 6. Cannot play sound from Keys.
I just got s61 mk3, plugged it to windows 11 via usb, updated to latest firmware 1.5.7, started to browse sounds via kontakt and komplete kontrol software but once the sound is loaded guess what? I am unable to play it when keys are pressed on the keyboard, nothing happens. Also None of the transport control buttons are…
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S88 Mk2 will not power up
Hi, I'm going round in circles trying to get an email address to log a hardware fault with my S88, however I keep ending up back at the start irrespective what options I click. Does anyone have a support email address I can contact NI or is there a phone number?
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Komplete S49 and Logic Pro 11 monitor issue
Returned to music after decades so anything I used to know is long gone from memory, although using a Midi Keyboard is new for me because I am a guitar player. My issue is monitoring in Logic Pro which I have not used in a long time. I recorded a series of tracks using my guitar and some Logic Sessions players. Everything…
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FM8 : How to turn down the final envelope release (ADSR) ?
How to turn down the final envelope release in FM8 ? I know sounds come from several operators where it's possible to modify parameters. But what i'm interresting in, is where (or how) could I turn down the final global release at the end of the process ? I've tried to shut down the Amplitude Envelope Release (in…
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ASHLIGHT Global master FX not recording in FL DAW
Hi, running into the weirdest tech issue where my FL DAW is not picking up any of the GLOBAL Master FX in ASHLIGHT plugin - when recording to save as WAV file, only can hear the GLOBAL Master FX in DAW's play mode but not when recording - pls help , maybe some kind of DAW sound input output need to be adjusted?
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Some easy bichords do not play in some articulations with Stradivari Cello
Hi, I've recently bought Stradivari Cello (1.3.0, sitting on Kontakt 7.10.5). With some articulations, there are easy bichords that just refuse to play - either one note or the other is played, and the position diagram only displays one of the strings being played. Setting a position preference does have an impact here,…
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pre listening with Komplete Audio 6
Hi guys This is the scenario Traktor 4 Traktor X1 MK3 without problems Native Instruments Komplete Audio 6 Sound Interface Presound works correctly when I disconnect the audio interface and use the Traktor cable. When I put the interface and configure Output 3-4 for monitor and Output 1-2 for master it is impossible to…
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Where do I access the product support form?
I am currently having issues with my plug-in, stating that my version of Kontakt is too old. When I tried to install an older version of my plug-in (Noire) the download link would not work and would stop after 2/3 of the download completed. I've tried numerous solution to solve the issue but none of them worked. How do I…
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Native Access 3.13.0, Kontakt 7 Player Update failes
Some application like Kontakt Player can't be upgraded anymore. When updating, 2 files a Kontak7 Installer.zip and aria2 file are downloaded, then then a red message appears, download failed. I tried several times, also with " run as administrator" but didn't work. A have the same issue with Ozone 11 Equalizer. Any idea to…
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anyone else have trouble purchasing the 360 plus monthly option plan?
Every time the page loads it says "something went wrong". Its not my connection because ive also tried it on my phone and get the same message. For some reason the yearly option for every plan works and the monthly for the essential plan works. Hopefully Native Instruments still has care for they're customers, this is…
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Transient Master volume behaviour
Tl;dr. TM exhibits jarring volume behaviour at extreme settings. Can't figure out why. Screenshots of amplitude history included. Hi, i asked this a week ago on r/NativeInstruments and could not get a reply so i'm hoping you guys could clarify what i can't seem to understand. This is driving me crazy. So when using TM at…
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RX 11 Advanced.pkg
Hello, I work in audiovisual higher education. I deploy Macs on Jamf. Unfortunately, my deployment tool requires exclusively .PKG. So I am looking for files. RX 11 Advanced in .PKG of course, if you would be kind enough to help me. Tell me where I can get the RX 11 Advanced.pkg I thank you in advance. And I wish you a…
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Audio volume on RX 11 advanced
Hey guys. At the company where I work, we were using iZotope RX 10 Advanced in conjunction with Adobe Audition and everything worked normally. This week we decided to update the RX to version 11, however, the audio volume during playback is very low. Previously I played the audio opened in Adobe Audition to the RX 10…
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why does it take so long to load sunburst
Takes too long to load sunburst, I had some stuttering too when playing a preset. Any ideas why this is? Do I need new OS for Mac or is Ventura enough?
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Why is my third party instrument in demo mode even though I have the full version of Kontakt?
I can't seem to figure out why my third party instruments are stuck in demo mode. I tried to re-register Kontakt 7, but that didn't seem to work. I tried deleting the older version of Kontakt, but that didn't seem to work either. I bought Kontakt in a bundle that also included Kontakt. At least that's what I would hope…
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Instrument purchase with voucher from new keyboard
Hello, I've been trying to use my voucher for 6 days now and I can't get any help from customer service email or chat. I'm not able to purchase anything. Says the code is not valid. Can someone please tell me what instruments I'm able to purchase? I'd like to use as much of the voucher as possible IE a list of instruments…
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Maschine Mikro M3 display very dark. Doesn't respond to change in settings
Hi I just got my Maschine Mikro M3. The display is very dark. (I also own a midi keyboard from NI which is much brighter). If I change the display settings in Maschine I see no difference. I updated the firmware (had the latest version). Although I bought it second hand, it looked absolutely fine and everything else works…
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88-key synth-action controller?
I love having 88 keys, but I’m not trying to recreate a piano most of the time. It’s orchestra and other instruments. Any plans on making a quiet 88-key synth-action s88? Or at least a 76? The weighted keys drag the price up a bit also. Unfortunately almost all controllers with 88 keys have either weighted action or a…
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Analog Outs 1&2 Much Quieter than 3&4 - Komplete Audio 6 MK2
Hi All, Setting up Traktor Pro4 with Komplete Audio 6 MK2 on Macbook Sonomo / Intel. Routing a Traktor Deck A to analog out 1&2, and Deck B to analog out 3&4. Outs 1&2 are MUCH Quieter than 3&4. Sounds like there is a -12 gain reduction on channels 1&2. Firmware is updated. There is no control panel to manage these levels…
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Session Guitarist - Picked Acoustic Melodic - why does it play again when note ends?
I went through all the settings on this instrument but can't seem to find a way to stop it playing every note twice: once at the beginning and again slightly more muted when the midi signal ends. This doesn't happen if I play on a note on the keyboard so why does it happen when coming from a midi track?