I have a serious problem with my Komplete Audio 6 MK2 audio interface, it does not turn on and my la

Roleaz

These days I was working recording vocals with my Komplete Audio 6 MK2 interface, I saved my project the night before and the next day my interface was no longer reacting, at first I thought it was the USB cable, I changed it but it still didn't work, I checked my DAW to see if I had changed the input and output device but no, I disconnected the interface from the port and connected it to a different one but it didn't work either, now I think it's the device that was damaged, do I want to know where I can repair it?

PoorFellow

https://community.native-instruments.com/discussion/40727/i-have-a-serious-problem-with-my-komplete-audio-6-mk2-audio-interface-it-does-not-turn-on-and-my-la

want to know where I can repair it?

Contact N.I. Hardware Support and ask for a price quote or if within warranty and bought at dealer then ask dealer. But if outside warranty then it is most likely cheaper to buy another interface secondhand.

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PoorFellow

https://community.native-instruments.com/discussion/40727/i-have-a-serious-problem-with-my-komplete-audio-6-mk2-audio-interface-it-does-not-turn-on-and-my-la

want to know where I can repair it?

Contact N.I. Hardware Support and ask for a price quote or if within warranty and bought at dealer then ask dealer. But if outside warranty then it is most likely cheaper to buy another interface secondhand.

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care