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Unable to use the X/Y axis with the new Scene: Saffron
Hello People, Ive been having trouble getting the X/Y axis to work inside Ableton Live 11 when i record, its not tracking like it does with my other instruments. On my other insturments im having no issue at all: Thrill, Mysteria, Ashlight,Pharlight,Straylight all work without issue and track when i record. Any help would…
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I paid but did not receive the product
I saw on the site's interface that Kontakt 7 was 50% off, and when I paid, the site said "you don't qualify for the offer," but the price was still half off. I didn't receive the product after I paid. When I checked the order, it still said "pending payment". I tried to contact customer service. I wonder if this is normal,…
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Can't load kontakt 7 instruments by double clicking
Hello, I can't load kontakt 7 instruments by double -clicking. I can preview but can't double click and launch the instrument in a separate window. I have to right click(find instrument in folder). After I know where it is, I have to manually click file>load and scroll forever to load instrument manually. It used to work…
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Kontakt 7 - Low screen refresh rate on NVidia G-Sync displays
Hi, On my NVidia G-Sync enabled display, the screen refresh rate is usually around 144 fps. When I select the Kontakt 7 application, the refresh rate consistently drops to around 20 fps. When I select another app it returns to 144 fps. Same issue with the Kontakt 7 VST within my DAW (Reaper 6). If if I disable G-Sync the…
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Kontakt 7 Pro Tools
HI….I have seen a few posts of this problem with no real solution. I have the full version of Kontakt 7. I see it in Native Access and I am able to mount it in stand alone. In Pro tools (studio latest version) I am only able open the Kontakt Player. I have done the "add serial number" I've deleted the two files from…
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Cannot load plugin from reaper
I have a windows 11 rig and I recently bought a plug-in from the called Extinction Level Event which it should load fine using Native access 7. Which I have but I still can’t get it to work. It tries but never gets there Any help would be gratefully appreciated
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Kontakt 6 instruments no longer working in existing Ableton Live sets
I opened a support ticket for this and got what appears to be a standard response which ignored all the substantial detail I gave and listed a series of generic steps none of which work. I responded to that, but unless it gets elevated to the technical team I do not expect a resolution so I am trying here. @Jeremy_NI…
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How to contact customer support
After initial contact with customer product support via the chat assistant I can no longer make any contact because the chat won't reset. Can anyone tell me how to reset it
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Kontakt 7 Orchestral
New to 7 but amazed under Orchestra/Strings there are only these presets. Am I missing something, where are the string sections? I've seen Kontakt 5 on other machines and it definitely has sections(VSL). I've bought Komplete 14 but getting it on my machine bit by bit.
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Alicia's Keys not showing up in Native Access
Hello, Alicia's Keys is in my products list on the NI website but doesn't show up in Native Access. How can I install it? Thanks!
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Can someone help me install 3rd party sounds into Kontakt?
Hello. Can someone help me install 3rd party sounds into Kontakt? It would be great if we could share screens. I have the full version and I just downloaded some sounds and nki
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XY Automation on Saffron
Anybody else unable to record automation from the XY pad? With Ashlight, say, in Cubase I can just click the 'w' to record the automation and record any xy movement as two automation tracks - I can't do the same on Saffron.
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Need to stop Kontakt from receiving mod wheel MIDI information
I have Kontakt 7 and am using an Akai MPK 249 for MIDI. However, I believe the pot on my mod wheel is broken and I don't really care about fixing it and I don't know how to. So, I need to get Kontakt to stop receiving information from the mod wheel because it's making the fourth knob from left in Analog Dreams randomly…
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How to install low end modular?
In Native acces I can click on 'ADD LIBRARY' When I click it, there is a new window where I have to locate the folder. But which folder, I tried a lot of folders. I can't push the 'Install' button?!
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Labeling of the exported MIDI from "The Scores"
Hello I wonder why Kontakt doesn't allow the labeling of the MIDI. I.e. When I export the MIDI from "The Score" the 10 exported MIDI are all called just "MIDI" and don't have the Instrumentnames, which would be very helpful to organize/find them easier in the DAW… Or is there a way to do it? Thanks for your feedback!
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Broken Connection to Samples
Hello! I've been on Native Ultimate Komplete used for years and yesterday, I signed into Native Access and noticed that most of my VI's had an update. I "Updated All" and it's wreaking havoc on my machine. First off, I've got 3 versions of Kontakt to choose from. I had been using the straight-up Kontakt which I assume was…
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Can I Recover Instrument Settings after upgrading from Kontakt 6 to7?
I upgraded from Kontakt 6 to 7 and uninstalled all of 6 as directed on help page. They didn't mention anything about individual instrument settings on individual tracks, which I presumed would somehow be saved. Is there any way to recover instrument settings? Logic Pro v10.7.7 apparently doesn't auto-update so I had to do…
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Included with KOMPLETE 14 STANDARD
Hello everyone, thanks for taking the time to help. I recently purchased Komplete 14 Standard however I am looking at "The Giant" right now and it says it is included with Komplete 14 Standard but I don't have access to it.. Am I missing something? Thanks for any help Harry
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Kontakt 5 stuck in demo mode
Good afternoon, I purchased and installed Kontakt on my m2 Mac. Everything was going good for a few months, until I was trying add a library in Kontakt 5, but now my Kontakt thinks it's in demo mode. I tried to reinstall it in native access but no luck. Try hitting the button that says activate on each instrument inside of…
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Apple iOS Update Ventura 13.6.8 ?
After downloading the latest iMac Ventura OS, all my previous LogicProX files, no longer play the Kontakt 7 instruments in the original pitch, Most are showing a Half-Step lower on the MIDI display. Likewise, the guitar instruments are not as clean as a month ago! Is there some upgrade I missed… or what?