Trying to install 14 ultimate collection on external drive and running in to multiple problems.

simako111
simako111 Member Posts: 3 Newcomer
edited October 22 in Native Access

Hello,


Im trying to instal my 14 ultimate colection on my 2Tb Samsung T7 drive.

1)First I was trying it via native access 1 It said "Install failed: XML processing error (document ill-formed)"

but If I did it manually it works. But couldn't register, so it was running like demo.

Than I try to update to native access 2

2)now it says "Please grant Full Disk Access to all NI apps, NTKDaemon and other audio software"

But a already did that (and restart Mac multiple times)

Snímek obrazovky 2023-08-23 v 14.08.42.png
Snímek obrazovky 2023-08-23 v 14.08.12.png


I read most of forums and went thru the whole website. Im trying to repair it for whole week.

I really sucks so can anyone help please, I did pay a lot of money for this, and nothing is working properly. I did went thru so many forums and im so tired, it is getting nowhere.

please please help.....

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Best Answer

  • Tigersharc
    Tigersharc Member Posts: 72 Helper
    Answer ✓

    Set download volume to your computer download folder, set application location to your application folder, set content location to your external hard drive. You may need to create a folder for all the sample content to save to.

    Keep in mind no NI applications will work if that external hard drive is not connected. You will get an error when you open NI Access.

Answers

  • Tigersharc
    Tigersharc Member Posts: 72 Helper

    You have all your content material downloading to the external. The way I had to do it on all my Macs was to have the plugin's download on the computer, the content such as samples goes to the external. You may need to create a NI folder for your sample content on your external hard drive. What your essentially doing is temporarily extracting everything from your local download folder on the computer. When it extracts the content, samples will be saved on your external. I hope this makes sense. So on your Mac, in the application folder you can launch Kontakt... but the actual samples are on the external hard drive.

  • Tigersharc
    Tigersharc Member Posts: 72 Helper
    Answer ✓

    Set download volume to your computer download folder, set application location to your application folder, set content location to your external hard drive. You may need to create a folder for all the sample content to save to.

    Keep in mind no NI applications will work if that external hard drive is not connected. You will get an error when you open NI Access.

  • simako111
    simako111 Member Posts: 3 Newcomer
    https://community.native-instruments.com/discussion/comment/90502#Comment_90502

    Yes it makes sense!

    But it still does not work, I think it might be something with the Samsung T7.

    I read about simular issues on other forums, and it was mostly M1 with Samsung T7 that had the same problem.

    Snímek obrazovky 2023-08-23 v 15.32.27.png
    Snímek obrazovky 2023-08-23 v 15.16.44.png


  • Tigersharc
    Tigersharc Member Posts: 72 Helper

    I need to look at my computer. I have seen this fail indication before. There may be a few more things you need to check. I'm on M2 but it should be the same. I will check my computer settings this evening when I get off work and then check back to see if you have any resolution. Sorry this didn't help.... I feel your pain .......

  • Tigersharc
    Tigersharc Member Posts: 72 Helper

    Also on your external hard drive, you have Instruments misspelled, if you correct that once everything is working, you will get errors again... it will look for the misspelled location......

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod

    @simako111 What is the format of this T7 external hard drive? It should be APFS, as explained here: Notes on Hard Drive Formats on Mac Computers

  • simako111
    simako111 Member Posts: 3 Newcomer

    Still not working, do you have any ideas?)

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,284 mod

    @simako111 Do you mean your drive is formatted to APFS?

This discussion has been closed.
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