I have my device ID but can't see my serial number
No matter if this is a general question or if this is a question about sale or purchase of a unit then only N.I. Account Support help you. I could have provided a better direction with respect to using the support interface but I can not not knowing what is the situation.
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Quote Matt_NI : All you need to know about License Transfer
Q: Translation inserted by Moderator (translation by DeepL)
I have a device I don't have a serial number. When I enter a program, it asks me to register and after half an hour it stops. the program and asks for a login with my keychain.
Please use English only.
Are you referring to the serial number for the traktor kontroll S4 ?
What program are you referring to ?
If you have a question regarding a serial number registration or a program registration then all issues regarding serials and registration are handled exclusively by N.I. Account Support
@PoorFellow The original message did state the device, before you translated it!
I believe it was a Traktor controller, so presumably he's trying to use Traktor software.
Profile says S4
The original message did state the device
Great catch , thank you yes, the translation were from some Arabic or similar language that I had to copy over several copy because it had been written 'right to left' which by forum interface then were chopped up into several fields very hard to copy while I had to copy some of the text to a separate place. But you are right , it did say "traktor kontroll S4" , I just forgot to copy it back in all the confusion.
Yeah, I noticed the same thing. I was trying to highlight the whole message to select for translation and the highlighted section kept jumping around.