Known issue: Windows Defender flagging products as Trojans
Answers
-
Again, search for Windows Updates, and look if Defender Security Intelligence gets updated. You're surely still on older virus definitions.
0 -
i did the Windows update, and now Massive X is installed, but like others, Kontakt 7 update fails
0 -
Maybe this could help:
I got this message for Kontakt 7 Player update and update got an error too.
I deleted Kontakt 7 Player at programm folder.
In Native Access it got the info that player must be repaired.
I choose reinstall option under reapair.
After that there is no alarm and no update error.
0 -
So i solved half the issue in a weird? way; both windows update and defender were correctly updated to the latest version, but massive x still wouldn't install, the process would be stalled in native access, then it would get flagged and deleted by defender over and over...
Searching on microsoft forums for similar issues, they advise to delete the threat detection history folder in case of false positives, i did; relaunched native access, and massive x 1.4.3 was shown as ALREADY installed... So it somehow installed while defender was freaking out^^
It seems in my case, deleting the threat detection history did the trick.
Kontakt still gets flagged though -_-'
I'll let you know if aliens/illuminatis start contacting me in a few days :D
0 -
The user and all related content has been deleted.0
-
The user and all related content has been deleted.0
-
Temporarily disable Defender real-time protection, run the installer. Done!
0 -
The user and all related content has been deleted.0
-
Defender still seems to act up even after updating to the latest version/definition. What helped me was just excluding the set "Download Location" folder.
0 -
With the same Defender Security Intelligence version?
Pretty sure it's a matter of which version of the virus definition files you're running.
0 -
I just tried again to install the NI updates on my Windows 11 machine, and this time it worked. So it looks like Microsoft may finally have fixed the virus definition files.
1 -
The user and all related content has been deleted.0
-
The user and all related content has been deleted.0
-
All good now.
0
![[Deleted User]](https://community.native-instruments.com/applications/dashboard/design/images/banned.png)
Categories
- All Categories
- 18 Welcome
- 1.6K Hangout
- 66 NI News
- 864 Tech Talks
- 4.4K Native Access
- 17.2K Komplete
- 2.1K Komplete General
- 4.7K Komplete Kontrol
- 6.1K Kontakt
- 1.1K Reaktor
- 399 Battery 4
- 898 Guitar Rig & FX
- 457 Massive X & Synths
- 1.4K Other Software & Hardware
- 6.2K Maschine
- 7.9K Traktor
- 7.9K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators