How do i install NTKDaemon?
I'm a first time customer, and i have issues with downloading NTKDaemon for Native Access.
It starts downloading for a little bit, but then it shows the error message
"NTKDaemon Setup has failed: "FALSE". Please check your settings and try again."
I looked on these forums, and someone had the same issue, but the explanation was not explained very well.
Hope someone could help.
Best Answer
-
Hello NoseApe, then can you please create a support ticket or open a chat support using the link below:
So our team can help you further to solve that as soon as possible.
I hope this helps☺️
0
Answers
-
Try to install this version (1.23.0.0) manually
Link for download:
Source: this support article from NI itself
0 -
Hello NoseApe, can you please send us the screenshot of the issue so we can understand it easier and help you to solve that as soon as possible.
I hope this helps☺️
1 -
Here's the message it sends when i try to install it.
0 -
This solution didn't work for me.
Appreciate the response though.0 -
Have you tried launching the installer as Admin?
0 -
Yes, and it didn't work.
0 -
Have you contacted support? Sometimes they need some days to answer, therefore I would start to move in that direction while waiting to see if someone here can come up with a solution, so that, in case no one will be able to help you here, the other road is already activated
https://support.native-instruments.com/hc/en-us/categories/360000053677-Native-Access
Remember to log in at the bottom of the page, to have access to chat (during office time) or open a ticket
0 -
i did send a ticket, before i even made original post. They also answered today that they wanted a screenshot of the problem. So i think they're trying to sort it out.
1 -
Very good. I hope they can help you and you will solve your issue 👍🏼
Few things are worst than wanting to make something that gives you pleasure (in this case music) and ending up just fixing things, updating and guessing why you just can’t play a piano…
0 -
Hello NoseApe, yes it seems like our team has reached back to you asking the screenshot, so please also send it there and if any individual information will ne needed you can go on to the support from there.
Can you please try the steps in this Knowledge Base Article below:
Native Access Freezes on “Installing Dependencies“ at Startup
I hope thjis helps☺️
0 -
This article didn't work for me
0 -
Hello NoseApe, then can you please create a support ticket or open a chat support using the link below:
So our team can help you further to solve that as soon as possible.
I hope this helps☺️
0 -
Im struggling with this as well, seems like I have tried every step that NoseApe has. How do I make a support ticket?
0 -
Hello allriser, please go to the link that I have sent above, and please make sure you login to your account before, then you should see the option to create a support ticket on the right bottom of your page:
Generally the issue is causing by not logging in to your account while creating a ticket.
I hope this helps☺️
0
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 67 NI News
- 895 Tech Talks
- 4.6K Native Access
- 17.8K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.3K Kontakt
- 1.1K Reaktor
- 407 Battery 4
- 919 Guitar Rig & FX
- 466 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators