Why is the Native Instruments Support so bad ?

Native Access fails with EVERY Download !
All Steps "Full DiscAccess" is right - INSTALLATION FAILED !!! every time !

Be sure to be using latest version of Native Access for your OS (unless you are using a legacyOS , Mac 10.15 and earlier / Win 7 downloads).

Other than that ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS then disks must be of correct format : Notes on Network Drives and Disk Formats ,

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

If problem persists then please contact N.I. Native Access and Installation Support .

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in,then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't, that ought to bring you on to either chat with human or open a ticket. There has been introduced chat support for Native Access assistance (at least daytime on normal work days)

(You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Please refer to the page : How to get in touch with our Customer Care

@MPBS , please state your exact computer type and Mac OS version and version number of Native Access used in a response here so that Jeremy_NI will know.

In this case I will also ask @Jeremy_NI , could you please make sure that MPBS get the support needed for a proper resolution