Why is my order always Under Review?
It's been three days and I still haven't received my product. And it's not even a physical item! Why is the review process taking so long? I've seen others with the same issue, and it's just not fair. All I wanted was to work on my song this weekend with my new gear, but now they've ruined those plans for me. Who knows when they'll finally finish their review.
Comments
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Alas then the only ones able to handle your inquiry or answer your questions is shop support !
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I have contacted shop support, but just like this Under Review, there has been no reply. I just want to solve the problem, so I had to come here and post this. And now a day has passed and I still haven't received the product.
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@Jeremy_NI , I don't know if your 'magic' works with respect to orders stuck as under review ! ?
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@Jeremy_NI Thank you. Hope it can be resolved soon.
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@Jeremy_NI Hey, it's been another three days and my product is still under review, it's been a week, what the hell is going on? I've already started thinking about a refund. It was really a terrible shopping experience!
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Didn't receive the product@Jeremy_NI I decided to go to my local ni agent to buy the product, so I just submitted a ticket for a refund, if my order still can't be processed, please process my refund request, thank you!
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@Jeremy_NI I used Alipay to pay. I don't think this will affect the refund process, right? I hope it goes well.
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