Why is my order always Under Review?
It's been three days and I still haven't received my product. And it's not even a physical item! Why is the review process taking so long? I've seen others with the same issue, and it's just not fair. All I wanted was to work on my song this weekend with my new gear, but now they've ruined those plans for me. Who knows when they'll finally finish their review.
Comments
-
Alas then the only ones able to handle your inquiry or answer your questions is shop support !
0 -
I have contacted shop support, but just like this Under Review, there has been no reply. I just want to solve the problem, so I had to come here and post this. And now a day has passed and I still haven't received the product.
0 -
@Jeremy_NI , I don't know if your 'magic' works with respect to orders stuck as under review ! ?
0 -
@Jeremy_NI Thank you. Hope it can be resolved soon.
0 -
@Jeremy_NI Hey, it's been another three days and my product is still under review, it's been a week, what the hell is going on? I've already started thinking about a refund. It was really a terrible shopping experience!
0 -
Didn't receive the product@Jeremy_NI I decided to go to my local ni agent to buy the product, so I just submitted a ticket for a refund, if my order still can't be processed, please process my refund request, thank you!
0 -
@Jeremy_NI I used Alipay to pay. I don't think this will affect the refund process, right? I hope it goes well.
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 735 Tech Talks
- 3.9K Native Access
- 15.9K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 365 Battery 4
- 817 Guitar Rig & FX
- 417 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 7K Traktor
- 7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators