New Laptop

Richard_Wilson14
Richard_Wilson14 Member Posts: 1 Member
edited October 22 in Maschine

I have had my Maschine MK2 for quite a few years now. I had it installed on my mac. Unfortunately, the screen smashed when i was moving. I have bought a new laptop and i was wondering if there is anyway i can get the software on it. I have got Native Access but when i register the serial i am getting the please wait fault. I would appreciate it if anyone was able to help me out!

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod
    Answer ✓

    Hey Richard, I checked your account and the Maschine 2 software is already registered to it so there is no need to register the serial. Make sure you have entered the correct email address / login in Native Access. Once the correct account is set in Native Access you should see all available products to download and install. If not, you can get in touch with my colleagues from registration here: https://bit.ly/NIsupport_RA

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod
    Answer ✓

    Hey Richard, I checked your account and the Maschine 2 software is already registered to it so there is no need to register the serial. Make sure you have entered the correct email address / login in Native Access. Once the correct account is set in Native Access you should see all available products to download and install. If not, you can get in touch with my colleagues from registration here: https://bit.ly/NIsupport_RA

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