Password working on NI website but not on Native Acess !
please help, i have triple checked everything
NI site credentials are identical to those needed to login to Native Access. Not sure what you are doing differently when logging into NA but the two are the same
VP
If you are sure that you are logging into the same account then first check the Native ID Password Issues help article .
If that doesn't help then please contact N.I. Support (all)
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care .
If you are stuck in a loop with the chatbot or having trouble logging in then please visit this page : Account Login & Password Support! [WIZARD]
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Having the same issues. Install of new library was working then stopped. Restarted mac and now unablen to access Native Access password error. Can login to account on firefox….
Did you get an answer? Have submitte a ticket.
Hello ash9999
I have a similar issue. were you able to log in?
Jeremy_NI already pinged over here. (Ref. : Moonmaan comment in the above and second post where Jeremy_NI pinged) (Edit : Escalated already)
