Ozone 12 Modules still in "trial" mode

Meatballfunk

I have the Music Production Suite Pro,and went to place one of the modules on a track and it says it's in trial mode.All the single modules are in trial mode in fact. I'm a little confused as to why this is. I went to support and the zen desk thing is absolutely useless. I reinstalled Ozone 12 twice just to see if that would help and no. I even merged my izotope and native ID and that did not help. Has this been an issue for anyone else and can I get some direction as to how to correct this please.

PoorFellow

https://community.native-instruments.com/discussion/47669/ozone-12-modules-still-in-trial-mode

I can not say if your problem is the same as for the "Ozone 12 EQ" but if it is then Jeremy_NI wrote the following about the Ozone 12 EQ :

We have identified an issue where the Ozone 12 EQ license incorrectly displays a trial mode notification.

To resolve this, simply click 'Continue in Trial Mode'  when the pop-up appears. The EQ plugin will work without limitations and will remain authorized even after the trial period expires. You will need to do this every time you open your DAW again and load a new instance of the plug-in.

Our development team is working on a permanent fix. We apologize for any confusion this has caused.

.

Else then I advice you to ask N.I. Support (all) to look into it.

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

.