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Looking for some help from NI here - I mistakenly purchased Music Production Suite 7.1 today (Sept 15, 2025) thinking I was purchasing the Mix and Master bundle which is the same price at 799 CAD. I can't figure out how this happened as the Music Production Suite 7.1 bundle isn't even offered on the izotope website anymore…
I upgraded to Ozone 11 Advanced two weeks ago for $199, and just days later Ozone 12 was released. iZotope told me their grace period is only 1 week, meaning I’d need to pay another $199—almost the price of a full license—to stay current.😡 Most companies in our industry offer 30–60 day grace periods, so this feels…
I downloaded iZotope Ozone 12 EQ via Native Access. It asks for authorization, but I never got a serial number. Help pls 😭 I believe it's free so I don't think it has to do anything with not paying for it. I have Komplete Start so…
Hi, I'd like to try out the new Ozone 12 EQ as it's free. However, aside from it being incredibly hard to find on Native Access (I would expect a free product to show up pretty much everywhere and I had to actively search for it), I'm told I could not claim it. Note the tiny little unacknowledgement thing top right. So how…
I want to upgrade to Ozone 12 Advanced, and I currently own a license for Music Production Suite 7.1. The Loyalty offer to upgrade to MPS 8 is $279. The annual cost of subscribing to MPS 8 is $200. There seems to be some differences in the naming of the some of the included products… for example Vocal Synth 2 vs just Vocal…
I'd love to upgrade from Ozone 11 to the new version 12, but thanks to the 'merge' of data after Izotope's acquistion by Native Instruments, my account has had its order history deleted/lost/whatever - (I'd been a customer for years!!) - so the only price offered to me is full price. What??? I've been in contact with NI…
When I bought Komplete Ultimate 15 earlier this year, I got Ozone 11 standard as part of the package. Now I see there's a release of Ozone 12. But I don't see how I upgrade through NI, or for what price. If I log into Izotope, it doesn't acknowledge that I even own Ozone 11 standard. Izotope wants the serial number, but…
I have the Music Production Suite Pro,and went to place one of the modules on a track and it says it's in trial mode.All the single modules are in trial mode in fact. I'm a little confused as to why this is. I went to support and the zen desk thing is absolutely useless. I reinstalled Ozone 12 twice just to see if that…