Yesterday, when opening Cubase 13 Pro to work on a song I've been working on for quite a while, I started getting notifications that some NI products are not loading or are missing (or words to that effect). When I tried to open the already added Session Drummer instrument, it showed me an error pop up saying over 30,000 files are missing, prompting me to search for them. When I closed that pop up, it took me to the Kontakt 7 interface. Session Drummer was no longer loaded, and when I tried to search for it, it showed the instrument, but when I clicked it, it took me to the Native Instruments web page to purchase it. I already own it!
When I opened Native Access 2, it showed several instruments I have installed in "DEMO" mode, but all of them are part of Komplete 14 Ultimate, which I already own. In case there was some sort of update that caused a glitch, I logged into NI's site, copied the serial number for Komplete 14 Ultimate, and pasted it into Native Access 2. It seemed to accept it, but those instruments (like all of the different Abbey Road drums) still list as "DEMO"!
I tried reinstalling Native Access 2 by downloading the latest install file, but it didn't help either. What happened? Did I do something wrong? Why can I no longer access the instruments I bought and have been using since the beginning of this year?
