How to fix "Installation failed: invalid location" / "Review your location ..." error messages

Scott McFayen

I just tried deleting these two files and it seems to have solved the problem. I was able to install the product that was giving me an error.

DiosGnosis

https://community.native-instruments.com/discussion/comment/191529#Comment_191529

That's NI's All Seeing AEye!!! They have you now! 🤣

Scott McFayen

https://community.native-instruments.com/discussion/comment/191658#Comment_191658

I don’t follow. What do you mean?

Scott McFayen

https://community.native-instruments.com/discussion/comment/191658#Comment_191658

Oh, the icon. I see it now.

Mert_NI

https://community.native-instruments.com/discussion/comment/191529#Comment_191529

Hello Scott McFayen,

In order to get NA to download the full installer we have to remove the affected products first.

Mac:

1. Navigate to the following location:  Macintosh HD > Library > Preferences >
2. delete the following file of the affected product: com.native-instruments.product name.plist
3. restart your computer and open NA
4. Install the product(s) from the available section
5. NA should download and run the full installer of the latest available version now

Please try this workaround and let us know what you are experiencing afterwards.

I hope this helps☺️

Scott McFayen

https://community.native-instruments.com/discussion/comment/192000#Comment_192000

Hi Mert. A couple days ago I tried deleting these two files.

After doing that, I was able to install the product that had thrown the error.

Mert_NI

https://community.native-instruments.com/discussion/comment/192133#Comment_192133

Hello Scott McFayen, so should we assume that the issue is resolved?

Please let me know.

I hope this helps☺️

Scott McFayen

Yep, I’m good now. Thank you.