How to fix "Installation failed: invalid location" / "Review your location ..." error messages

Scott McFayen · November 16

I just tried deleting these two files and it seems to have solved the problem. I was able to install the product that was giving me an error.

DiosGnosis · November 16

That's NI's All Seeing AEye!!! They have you now! 🤣

Scott McFayen · November 17

I don’t follow. What do you mean?

Scott McFayen · November 18

Oh, the icon. I see it now.

Mert_NI · November 18

Hello Scott McFayen,

In order to get NA to download the full installer we have to remove the affected products first.

Mac:

Navigate to the following location: Macintosh HD > Library > Preferences >
delete the following file of the affected product: com.native-instruments.product name.plist
restart your computer and open NA
Install the product(s) from the available section
NA should download and run the full installer of the latest available version now

Please try this workaround and let us know what you are experiencing afterwards.

I hope this helps☺️

Scott McFayen · November 18

Hi Mert. A couple days ago I tried deleting these two files.

After doing that, I was able to install the product that had thrown the error.

Mert_NI · November 19

Hello Scott McFayen, so should we assume that the issue is resolved?

Please let me know.

I hope this helps☺️

Scott McFayen · November 19

Yep, I’m good now. Thank you.

Answers