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Customer Support Agent waiting time?
Any ideas how long it usually takes to connect to a Customer Support Agent? The AI Virtual Chat has attempted to connect me, but nothing has happened for an hour or so.. Many thanks, J
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Old Protools set-up and issues with Ozone 4 auth
So I have been a user of Ozone 4 for YEARS. Was using a Mac with Snow Leopard and PT 11. the computer died and I was able to mirror the old drive to a new system, but the OZONE- and frankly ALL of the Izotope licenses did not authenticate as they're associated with the Computer ID. This software is 10 + years old, but I…
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Have recently done an software update on Mac book to Sonoma and cannot do latest Traktor update
hi anyone, can you help, as after software update to sonoma on MacBook today, the latest NI update 3.13 won't load onto my Traktor controle hardware, it just stays on the Mac book desktop? any ideas please? I am not very tech!!
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Missing Stem Separation @Traktor Pro 4
Good evening everyone, I have just updated to Traktor Pro4, before that I had a Traktor Pro 3 plus license. I updated to T4Pro to use the stem function. I downloaded and installed the program via NI Access. I connected my computer to a Z1 as an audio interface, an X1MK3 controller and an F1. Everything was recognized…
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Why NI can’t install my Traktor 3 or 4 ? Plus it can’t install Maschine new update
Why NI can’t install my Traktor 3 or 4 ? Plus it can’t install Maschine new update
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macbook or tablet
Hi I want to know what is the best to use. A macbook or a iPad with Z1 en X1? Thank you for your answer, Katya
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Hi guys, I've got tractor scratch with vinyl
Recently the right channel has started playing up. The pitch or speed goes nuts... the number fluctuate constantly..... not sure if its connected but I'm sure it happened after I was playing around trying to record a set but was looking at the wrong tutorial for it.... anyway has anybody had this b4.... or can have a quick…
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How do we get Whoosh properly installed and searchable in a DAW?
I've tried going through the steps in the installation Read Me but I never received a Reaktor zip file, just the Reaktor Player from within Native Access. I also looked for the com.native-instruments.WHOOSH.plist file but it's not there. What do I need to do?
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Installing on a second computer
Hi All, I have installed the Collectors Edition with literally everything (all libraries and instruments and effects) on my primary computer - with all the libraries and expansions on an external drive - and now want to replicate the install on a second machine which I use in another location, then just shuttle the…
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MIDI switch trigger/gate convert
Using the old Native 4Control (4-encoders, 2-momentary switches), I need to use one of the switches to toggle a MUTE function in Reaktor (without holding the swtch depressed). That is having Reaktor read only the ON state of the switch and not its OFF state. I have not been able to find a simple way to send the CC (value…
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Fix to prevent MIDI controller from hiding track names with Kontakt in Pro Tools' MIDI preferences
Since upgrading to Pro Tools 2023.9, plugging in my controller (Hammer 88) makes it impossible to see in "Preferences > MIDI" the names of tracks with Kontakt (6.8 and 7.7) inserted. (See pic 1.) But if I also insert Toontracks' EZKeys in a different track, then I DO see all track names in Preferences. Unplugging the…
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Can I use my Komplete Audio 6 Mark 1 for Quadraphonic audio playback?
Hi there - I am creating a quadraphonic project in Logic Pro 10.7.9 on a 2018 2.6ghz i7 Macbook Pro to send pre-recorded sounds through a four-speaker P.A. I want to use my NI Komplete Audio 6 Mark 1 audio interface. Can I use the four outputs for quadrophonic playback? Many thanks in advance.
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How do I get my DAW ( CakeWalk by Bandlab) to connect with my Kontrol S61 MK3 controller?
I'm completely stumped. It seems I've tried every method possible to connect my S61 to my DAW in order to play the instruments and sound samples from my keyboard. I purchased the Kontrol S61 bundled with the Native Instruments Komplete 14 Ultimate Software Production Suite. My sales engineer from Sweetwater provided me…
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Traktor 4 Pro Beatport Streaming promo
Hello, strange, my promo code didnt work at all. All letters are caps automaticlly in Beatport. What to do? Thanks
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Download speed
Having issues with download speed. It's a new laptop and am wondering if it is compatibility with the M3 pro chip. I am downloading to an external SSD.
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Download on external disk
hello ! I got a komplete kontrol S88, my mac have 1TO, I demand to you , what can I download on external disk to save more spaces on my mac ? I want be sure to continu to worked correctly with my reaper, how you indicate at repaer the good path ? Thank you Yves
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The plugins on my Maschine+ only play for one hour.
The plugins on my Maschine+ only play for one hour.
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How to work on mac and pc with two external drives
Hello everyone, I've purchased several Native Instruments VSTs, and I also recently acquired an NI keyboard and sound card with other VSTs included. I have two computers (a PC and a Mac). I saw on NI support that if using Native Instruments software on Mac and Windows, NI does not recommend exFAT and instead recommends…
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Advice wanted, S-Series MK2 vs Mk1 ?
Complete control s49 mk2 is a controller with an arpeggiator and two screens? Is the difference from the old mk2 piano controllers without a screen much? Having machine mk3...I would like to buy kontact 14 select but I don't have money for both things, can you advise me? I WILL NOT FIND A NATIVE INSTRUMENTS TELEPHONE…
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Shopping Cart Mysteriously Empties When Trying to Pay With A Credit Card
I was wondering if anyone else has had this issue: I was trying to purchase software and when it got to the payment page I chose “credit card” as I have always done. When I clicked “continue” it took a few seconds and then a screen appeared stating that the shopping cart was “empty.” I tried a few times on my iPhone and…
