Screens flashing on Kontrol S4 MK3 with newest Traktor Pro 3 updates

C4P0221 · 2023-09-27T11:44:45+00:00

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If i update my Traktor Pro 3 software, the screens on my dj-controller start flashing.

Also, the controller or program seems to crash from time to time. If this happens i reboot the controller, bpm's reset theirselves, and both decks start playing by themselves.

PC itself is fully checked, and shouldn't be the issue.

Does anyone have a solution for this? I would understand this from the cheaper models, but the most expensive controller should be able to play along nicely with the software it's made for.

processor: AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz

RAM: 16,0 GB (15,4 GB free)

OS: Windows 11 Home x64

Latest working version on the controller is Traktor Pro 3.8.0 46

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lord-carlos

It's a known bug. There is a beta out that fixes it.

Either downgrade to 3.8 or use 3.10.1 beta.

https://community.native-instruments.com/discussion/17066/3-10-1-beta-1-uploaded

Markovicz

Hi @C4P0221,

we have just recently released a beta version that carries a fix for the display issue - please find it here:

https://community.native-instruments.com/discussion/17066/3-10-1-beta-1-uploaded

Regarding the crashes, do you recall circumstances / triggers? The last interaction(s) before the crashes occurred?

Stevan

I can confirm that beta 3.10.1 fixes the issue with screens on the S4 MK3.

Markovicz

https://community.native-instruments.com/discussion/comment/97255#Comment_97255

Thanks for the confirmation, @Stevan!

C4P0221

https://community.native-instruments.com/discussion/comment/97241#Comment_97241

I've tested everything this weekend. During a 6 hour jparty i've experienced multiple crashes, I've stopped counting after 7. It always seems to be during a transition between two tracks.

I'm going to test the beta during this week. I'm going to install it today and let Traktor re-analyze my labrary (because the last crash even caused a bunch of tracks to fully dissapear from my pc.

C4P0221

https://community.native-instruments.com/discussion/comment/97241#Comment_97241

the screens flashing has been resolved, but the crashes haven't. After about 15 minutes of playing music i get a loud buzzing sound which only goes away if I turn of the controller.

After a reboot everything seems to work for about 15 minutes again, and than the same thing happens again.

Markovicz

https://community.native-instruments.com/discussion/comment/98786#Comment_98786

Thanks for checking the beta and letting me know. I am happy to hear the flickering screens fix is confirmed.

In regards to your crash experience, I have created a ticket for you with our Tech Support in order to gather more information from your system. Please follow the steps from the ticket and send back the results.

Thanks in advance!

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