I paid over $1200 for your apps but they are impossible to install.

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  • albalyu
    albalyu Member Posts: 20 Member

    And if you don't really like what I write, let Native Instruments give me direct links to what I paid for. I'm fine with that. It's very easy to do.

  • albalyu
    albalyu Member Posts: 20 Member

    I found a very interesting installation method if you have a source from which you can take the content of already installed expansions.
    You need to copy them to the content folder without changing the directory names and try to show where you have this extension using the specified button.

    image.png

    There is some chance that the expansions will be picked up and NA will recognize it as installed.
    If this option does not work, then after copying the folder with the content to the content directory, click the install button, and it will install very quickly. I managed to install more than 30 expansions this way.
    I wrote to support about the remaining 11. I really hope that they will send them to me.

  • PoorFellow
    PoorFellow Moderator Posts: 7,361 mod
    https://community.native-instruments.com/discussion/comment/233060#Comment_233060

    I found a very interesting installation method if you have a source from which you can take the content of already installed expansions.

    here are some links to some help articles :

    Reinstalling a Komplete Bundle Without Re-Downloading Kontakt Libraries

    Moving a Native Instruments Product to Another Location on Your Computer

    Using the Repair / Relocate All Function in Native Access

    .

  • albalyu
    albalyu Member Posts: 20 Member

    Finally, the support team responded. And sent me links to download all the expansions I needed.
    And, lo and behold, everything downloaded very quickly, and installed very smoothly, without a single comment.
    I checked. Everything works.
    I am very impressed. This is certainly not a solution to the problem with NA, but it is a solution to my personal problem with downloading expansions that I need. I got what I needed.
    Thank you very much!

    The support team is working. Download issues are resolved one way or another.

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